Case Study: When Hackers Turn to Blackmail

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Case Study: When Hackers Turn to Blackmail
1. The introduction of Sunnylake hospital case
The use of information technology in business presents major security challenges, poses serious ethical question, and affects society in significant ways. Especially, the computer crime is a growing threat to society and is caused by the criminal or irresponsible actions of individuals who are taking advantage of the widespread use and vulnerability of computers and the Internet and other networks. It presents a major challenge to the integrity, safety, and survival of most business systems.

Once Sunnylake Hospital was a backwater community care centre, while Paul, the CEO of Sunnylake had come to the hospital five years earlier, the situation of Sunnylake Hospital changed. Because he introduced cutting-edge technology to the small hospital. Paul was convinced that Sunnylake could grow only if it shook off outdated habits and procedures, and that switching from paper records to electronic medical records (EMRs) would improve the quality of care for the hospital’s patients. After a careful search Paul had hired an earnest young man named Jacob Dale to be Sunnylake’s director of IT, and the two had worked to execute his vision.The success of the EMR initiative had transformed the hospital to a a role model for small hospitals everywhere. One day Paul received an illiterate extortion e-mail from an unknown sender, but he did not realize the implied threat in the e-mail. He had great faith in Jacob and the IT system. While after Paul received another e-mail from the same sender, the dangers came out. Sunnylake had no way of delivering records to doctors. The hospital was about to come to a standstill. Meanwhile the third e-mail arrived, Paul and Jacob knew that this is some kind of system-wide ransom ware, Now Paul had to face to a difficult choice, to give $100,000 or not. This is not just a question of money anymore. They have human lives at stake. Jacob said to Paul“ if we

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