Microsoft Recruits to Win
A Case Study
1. Why is employee morale at Microsoft so low despite excellent pay, benefits, and working conditions?
Morale compromises the enthusiasm and confidence of individuals but the employees from Microsoft have low on it because the management lack in terms of making their employees feel good on working in the company. They may have given them excellent pay and great benefits but it isn’t enough unlike Google who have this so-called creature comforts or simply employee valuation. Microsoft’s way of attracting skilled employees is totally ineffective because it takes more than just an above average compensation to make them feel valued. To improve such employees’ productive state, the top management should give value and encouragement to them. To make this happen, top managers could implement programs or activities where their employees could relax and feel good, thereby, increasing their morale to push them to provide better services for the development of the company. Another, it is very important that Microsoft will provide programs that will ensure the safety and security of their employees in the workplace.
2. Which basic managerial roles and skills does Microsoft’s Lisa Brummel need to use to convince her fellow Microserfs that the organization really cares about them?
Using her interpersonal skills, Lisa Brummel needs this so she can personally interact with employees in the workplace. With her interaction and relation towards them, it can give the employees a feeling of satisfaction that makes them feel that the management cares and values them. She should learn how to understand and help them with their individual concerns and motivate them so they will be able to effectively and efficiently function in their work. As a manager, Lisa should also know how to handle and deal various employees who possesses different kinds of attitude, behaviors and personalities so she can understand and relate to them....
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