Case Study of the Competitive Advantage

Topics: Higher education, Malaysia, Sarawak Pages: 38 (10443 words) Published: December 9, 2010
A CROSS- OF PRIVATE HIGHER EDUCATIONAL INSTITUTIONS IN KUCHING, SARAWAK

LAMBAT ANAK LINDONG

UNIVERSITI SAINS MALAYSIA 2007

A CROSS-CASE STUDY OF THE COMPETITIVE ADVANTAGE OF PRIVATE HIGHER EDUCATIONAL INSTITUTIONS IN KUCHING, SARAWAK

LAMBAT ANAK LINDONG

Thesis submitted in fulfillment of the requirements for the degree of Doctor of Philosophy

UNIVERSITI SAINS MALAYSIA
June 2007

ACKNOWLEDGEMENTS

This research undertaking was truly an exercise in endurance and patience, more so since unanticipated circumstances dictated my having to work with four different supervisors at four different points of time during the study. I am grateful to the supervisor who guided me to the finish line (viva): Associate Professor Dr. Anna Christina Abdullah and to the supervisor who oversaw the corrections, Dr Hashimah Mohamad Yunus. I must also thank my first supervisor, Professor Dr. Molly Lee who guided me up to the proposal defence, and my second supervisor, Associate Professor Dr. Loo Seng Piew who worked with me throughout the data collection and data analysis stages. For their collective patience and scholarship in guiding me throughout this arduous journey, I wish to record my deepest gratitude. I would like to thank the staff of the Hamzah Sendut Library I and II, Universiti Sains Malaysia for their assistance in accessing the materials for the study. I also acknowledge the assistance of the friendly staff at the Sarawak State Library in Kuching, as well as staff at the libraries of Universiti Malaysia Sarawak and Universiti Utara Malaysia. I am grateful to the Public Service Department and the Ministry of Education for granting me a two and a half year full-paid study leave to enable me to pursue this study on a full-time basis after an initial, gruelling part-time study. I would like to extend my grateful thanks and appreciation to the former Director of Education Sarawak, Datu Dr. Haji Adi Badiozaman Tuah, for his assistance and encouragement in my pursuit of this doctoral study. Many thanks also go to Dr. Sluhi Lamat (now a school principal), Abang Adam Abang Deli and officers at the Registration, Liaison and Private Education Section, Department of Education, Sarawak for the assistance they rendered me especially in carrying out the “archival” work and in helping to arrange for the fieldwork with the participating colleges. This thesis would not have seen the light of day without the assistance and cooperation of many informants and respondents in the private higher education industry. I would like to thank the CEOs of all the four colleges (the gatekeepers) that took part in the study, anonymously called City College, Metro College, Central College and Urban College, as well as their executives who willingly shared facts, stories and views regarding private higher education in general, and their institution in particular. Their willingness to allow me to study their institution and subsequently to become my informants and respondents exceeded my wildest expectation. My fieldwork was all the more fruitful and enjoyable mostly due to their willingness to accommodate me as a researcher. Thank you all, folks! Finally, I extend my deepest appreciation to my family members: First, my late father, Lindong Anak Lanchang, who left this world before I could complete this thesis; and my mother, Andih Anak Igu. Thank you both for sending me to school and for making sure I stayed and progressed in the early years. I would like also to thank my brothers and sisters for their moral support. To my wife, Jacqueline, I am grateful for your love, support and understanding; for taking care of the kids when I was away in Penang; and, for proofreading the draft chapters of this thesis. To the “primers” of my life, Elsa Cordelia Durie and Amanda Karenina Gupie – whose presence constantly invites a celebration in my heart – thanks for being faithful and obedient to daddy and mummy. God bless you all.

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