CASE 2.1” ORGANIZATIONAL CULTURE: Life or Death
1. What values appear to be driving the doctors and nurses in the hospitals to treat heart attack patient? To treat the heart attack patients, doctors and nurses need to work as teamwork because in this kind of situation, speed is the most important in restoring the blood flow to reduce the amount of damage to heart muscle. We are talking about people life; therefore teamwork is needed to work very fast. Flexibility, hard worker, honest, communication and ethics are very important values when treating heart attack patients. Patients with this case need a sensitive care because of the risk of the situation. Generally, all the values stated above is very important on hospital culture, any smallest mistakes may cost the life of patients, therefore the team must function together so it be rewarded with the quality performance and they can dealt with the setbacks.
2. Why must a person’s work habits match the team culture in the hospital depicted above?
The key features of employees success is shows in how closely the individual work habit matches the culture in which they is employed. Success in this research is defined both productively and long entry. Understanding the culture is important in making the best hiring, assignment and retention decision.
We know, even one small individual mistake may cost a life of a patient, therefore the person must work with team in homogeneous way to make sure the safety of patient life as it said many mind is better than one mind.
3. What types of events could change or alter the strong team culture in the hospitals depicted above?
Each of the hospital had explicit commitment to reduce delays throughout the process. Senior management support for quality improvement efforts, innovative protocol and flexibility in refining those protocols and collaborative team across nursing, cardiology and emergency services real-time data feedback to measure...
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