1. Explain a content theory of motivation and a process theory of motivation and illustrate how they can explain actions of individual in the case study. Content theory explains why human needs change with time. Explain specific factors that motivate behavior. Proses Theory explains how worker select behavioral action to meet their needs and determine where their choices were successful. It’s commonly use from scientist research in which event or occurrences are said to be result of certain in puts states leading to a certain output states. Following proses this is use proses theory attempts to explain the mechanism human needs change. In cases study Joy of chocolate company Suzy’s funded her new business which her redundancy package from safe way store where she had been general managers. She’s motivation was to fulfill her ambition of having her own business and achieve her dream of creating gourmet chocolates. In the few year period her redundancy Suzy had spent her holidays achieving professional coalification in chocolate’s making and before stating the business she had spent six month gaining valuable working experience with varies chocolate firms in Europe. In early days Suzy considered survival a major achievement but as time passed her ambition for the business grew. She made choices and work hard and successful her dreams.
2. Explain methods used by managers to improve job performance within the workplace and justify their suitability.
Performance management is proses by managers & employees work together to plan, monitor & review employees. It is continues process of Setting objectives – a specific result that a person of system aims to achieve with in a time frame and variable resources. Ascending Proses – Managers can monitor employees preforming & they can demand validation / recognize of ascending Proses. Ongoing couching - Refers to methods of helping others to improve, developed learn new skills, achieve aims to manage...
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