Many customers that go to JCPenney stores are loyal customers that enjoyed the store how they were did not like when they changed. The prices had risen and the deals were not as good. Customers only tended to come when it was a big sale or they were looking for something specific. Not only did “Fair and Square” affect the customers but it affected the stores. EDLP was the cause for JCPenney. It raised their prices and caused them to spend more money on the name brand products. Many other stores saw what EDLP did to JCPenney and avoiding it. (Bomey,
Many customers that go to JCPenney stores are loyal customers that enjoyed the store how they were did not like when they changed. The prices had risen and the deals were not as good. Customers only tended to come when it was a big sale or they were looking for something specific. Not only did “Fair and Square” affect the customers but it affected the stores. EDLP was the cause for JCPenney. It raised their prices and caused them to spend more money on the name brand products. Many other stores saw what EDLP did to JCPenney and avoiding it. (Bomey,