Case Study: Jack Carlisle, Cio
CASE STUDY: Jack Carlisle, CIO
Deb S.
Florida Institute of Technology
MGT 5154 - Advanced Management of Information Systems
September 11, 2010
Executive Summary
IZL hired Jack Carlisle to restructure and reorganize its Information Technology (IT) department for its growing financial services organization. Our company is overwhelmed with internal turmoil which has seen the abrupt resignation of the company's Chief Executive Officer (CEO) Chuck Hansen. The newly appointed CEO, Jim Giles, the former newly hired Chief Operating Officer (COO), seems to playing office politics and is trying to develop his own inner circle. Jack Carlisle, who is a straight shooter must assess the changes needed, both strategic and tactical, in an environment in which the IT department was not well managed to align with business operations, and, is constantly scrutinized and criticized, both professionally and personally by fellow executives.
This company is beset by numerous internal issues that range from the lack of business strategy, and internal conflicts to leaders who are not prepared for the job responsibilities to run a large private company. The lack of integrated business objectives with IT has brought about a major shakeup in the leadership structure and caused the company’s finances to decline.
There is a need for a new corporate foundation within this company if it is to remain competitive. This will require a shared effort and a new corporate culture for success within all the departments and amongst all the executive managers. A pragmatic business strategy must be developed where information technology will play a major part in the alignment.
In this document, the problem, recommended and alternative solutions, and implementation strategies will be discussed.
Key Issues 1. The company is afflicted with an unclear and poorly executed business strategy and has not revised it to reflect a more current and demanding business environment. Currently, the strategy
Deb S.
Florida Institute of Technology
MGT 5154 - Advanced Management of Information Systems
September 11, 2010
Executive Summary
IZL hired Jack Carlisle to restructure and reorganize its Information Technology (IT) department for its growing financial services organization. Our company is overwhelmed with internal turmoil which has seen the abrupt resignation of the company's Chief Executive Officer (CEO) Chuck Hansen. The newly appointed CEO, Jim Giles, the former newly hired Chief Operating Officer (COO), seems to playing office politics and is trying to develop his own inner circle. Jack Carlisle, who is a straight shooter must assess the changes needed, both strategic and tactical, in an environment in which the IT department was not well managed to align with business operations, and, is constantly scrutinized and criticized, both professionally and personally by fellow executives.
This company is beset by numerous internal issues that range from the lack of business strategy, and internal conflicts to leaders who are not prepared for the job responsibilities to run a large private company. The lack of integrated business objectives with IT has brought about a major shakeup in the leadership structure and caused the company’s finances to decline.
There is a need for a new corporate foundation within this company if it is to remain competitive. This will require a shared effort and a new corporate culture for success within all the departments and amongst all the executive managers. A pragmatic business strategy must be developed where information technology will play a major part in the alignment.
In this document, the problem, recommended and alternative solutions, and implementation strategies will be discussed.
Key Issues 1. The company is afflicted with an unclear and poorly executed business strategy and has not revised it to reflect a more current and demanding business environment. Currently, the strategy
References: Austin, R. (2007). Jack Carlisle, CIO. Business School, Harvard, Cambridge, MA. Retrieved from Harvard Business School (HBS) www.hbs.com on 11 Sep 11 Porter, Michael E. (1998) Competitive Strategy: Techniques for Analyzing Industries and Competitors. NY,NY The Free Press -------------------------------------------- [ 1 ]. Austin, Robert. D.(2007). Jack Carlisle, CIO. Harvard Business School. 2. Author unknown