Case Study- Infosys Global Delivery
CASE ANALYSIS
The case “Infosys’ Global Delivery Model” examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies. Infosys used GDM as a strategic outsourcing tool and by using it; the company could take the work to the place where it could be best performed at lowest cost with minimum risk. GDM provided a superior value proposition at higher quality and lower cost. The major chunk of Infosys’ revenues was derived from GDM based application services. The company enhanced its GDM capabilities by applying it to new services and adding in new global delivery locations.
Abstract of the Case
0• The case examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies.
0• Infosys used GDM as a strategic outsourcing tool; using it, the company could take the work to the place where it could be best performed at lowest cost with minimum risk.
0• Using GDM, Infosys delivered the highest process and quality standards, while leveraging differences in cost, quality and skill sets of manpower in different global locations.
0• The case presents an in-depth information on the operational aspects of GDM and its benefits to Infosys.
0• It also discusses the challenges faced by the company from foreign and Indian software companies
Key Issues
ﾕ Study and analyze the operational aspects of the Global Delivery Model of Infosys.
0• Analyze how GDM emerged as a source of competitive advantage to Infosys.
0• Understand the factors that contributed to the success of GDM.
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ﾕ Examine the challenges faced by Infosys from foreign and Indian software companies
Global Delivery Model (GDM)
The salient features of GDM are outlined below:
0• The large scale software development projects were divided into 3 categories:
0¾ The first category included tasks that were
The case “Infosys’ Global Delivery Model” examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies. Infosys used GDM as a strategic outsourcing tool and by using it; the company could take the work to the place where it could be best performed at lowest cost with minimum risk. GDM provided a superior value proposition at higher quality and lower cost. The major chunk of Infosys’ revenues was derived from GDM based application services. The company enhanced its GDM capabilities by applying it to new services and adding in new global delivery locations.
Abstract of the Case
0• The case examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies.
0• Infosys used GDM as a strategic outsourcing tool; using it, the company could take the work to the place where it could be best performed at lowest cost with minimum risk.
0• Using GDM, Infosys delivered the highest process and quality standards, while leveraging differences in cost, quality and skill sets of manpower in different global locations.
0• The case presents an in-depth information on the operational aspects of GDM and its benefits to Infosys.
0• It also discusses the challenges faced by the company from foreign and Indian software companies
Key Issues
ﾕ Study and analyze the operational aspects of the Global Delivery Model of Infosys.
0• Analyze how GDM emerged as a source of competitive advantage to Infosys.
0• Understand the factors that contributed to the success of GDM.
Simpo PDF Password Remover Unregistered Version - http://www.simpopdf.com
ﾕ Examine the challenges faced by Infosys from foreign and Indian software companies
Global Delivery Model (GDM)
The salient features of GDM are outlined below:
0• The large scale software development projects were divided into 3 categories:
0¾ The first category included tasks that were