Case Study Engstrom Auto Mirror Plant
Engstrom Auto Mirror Plant:
Motivating in Good Times and Bad
4-1 Final Project Milestone 2: Root Cause Case Study Analysis
Turbulence at the Plant:
Engstrom found itself in a distress situation which resonated with the pattern similar to organizations which are knee deep in crisis. The descent of Engstrom was not attributed to a single event but a chain of interrelated events which led to the downfall of the plant. The Plant suffered setbacks on various fronts such as delivery schedules, customer satisfaction and production to name a few. The issues which had a crippling effect on Engrtom and which played an important role in systematically disintegrating the plant are highlighted below.
The Downturn
When the focus of the investigation is …show more content…
The management could not keep its employees on the same page as it had failed to maintain a proper communication channel which was crucial at that moment.
Employee Engagement
The key to build a successful relationship between the employees and the management is to dedicate time and attention towards employee engagement. Employee Engagement is a two way communication/participation process where in both the teams can voice out their issues and opinions. There was no active participation by the management within the organizational framework on this regard which made the employees feel the management being inaccessible.
De-Motivation
The already frustrated employees started to feel dejected as the management turned a deaf ear towards them. They lacked the spark which they used to have earlier and thus they were de-motivated to work and the production lines went in for a toss as the employee morale descended to an all-time low.
Trust …show more content…
A low morale affects the production rate and the quality of what is being produced. The trust gained from customers can be lost with quality and other issues which directly affects them. The management should improve its visibility amongst the workforce, should encourage the workers to pool in their ideas of improvement and create a stable atmosphere in order to stay afloat. Employees are the most precious assets of an organization as employees make or destroy an organization. The plant manager instead of wasting time by doubting the credibility of the plan he implemented, should have immediately switched to damage control mode and tried to revive the plant by making changes which were discussed
Motivating in Good Times and Bad
4-1 Final Project Milestone 2: Root Cause Case Study Analysis
Turbulence at the Plant:
Engstrom found itself in a distress situation which resonated with the pattern similar to organizations which are knee deep in crisis. The descent of Engstrom was not attributed to a single event but a chain of interrelated events which led to the downfall of the plant. The Plant suffered setbacks on various fronts such as delivery schedules, customer satisfaction and production to name a few. The issues which had a crippling effect on Engrtom and which played an important role in systematically disintegrating the plant are highlighted below.
The Downturn
When the focus of the investigation is …show more content…
The management could not keep its employees on the same page as it had failed to maintain a proper communication channel which was crucial at that moment.
Employee Engagement
The key to build a successful relationship between the employees and the management is to dedicate time and attention towards employee engagement. Employee Engagement is a two way communication/participation process where in both the teams can voice out their issues and opinions. There was no active participation by the management within the organizational framework on this regard which made the employees feel the management being inaccessible.
De-Motivation
The already frustrated employees started to feel dejected as the management turned a deaf ear towards them. They lacked the spark which they used to have earlier and thus they were de-motivated to work and the production lines went in for a toss as the employee morale descended to an all-time low.
Trust …show more content…
A low morale affects the production rate and the quality of what is being produced. The trust gained from customers can be lost with quality and other issues which directly affects them. The management should improve its visibility amongst the workforce, should encourage the workers to pool in their ideas of improvement and create a stable atmosphere in order to stay afloat. Employees are the most precious assets of an organization as employees make or destroy an organization. The plant manager instead of wasting time by doubting the credibility of the plan he implemented, should have immediately switched to damage control mode and tried to revive the plant by making changes which were discussed