CRA is a major Australian mining company, it is a large employer with about 15000 employees directly employed and another 8000 workers in associated companies (Petzall, Abbott and Timo: 2003).
CRA had sales of $ 5.5 billion in 1994 and assets in excess of $ 5 billion. The company has been undergoing a period of restructuring, reflecting the turbulence in mining and commodity markets. CRA suffered a net loss of $ 17.4 million in 1996 down from a profit of $ 295 million in 1995. CRA 's outputs are very price sensitive with small changes in exchange rate having a large impact in the company 's profitability (Petzall, Abbott and Timo: 2003).
The response of CRA was to restructure its operations, introducing a significant change in management style and culture aimed at achieving a greater competitive advantage. (Petzall, Abbott and Timo: 2003).
There were three unions n the CRA namely the AWU, CFMEO and AMFEU. The restructuring of the various operations caused a considerable union tension, fuelled by managerial approach which sought change at any cost. The CRA case is significant because it involved not only 'heart and minds ' of employees, but over ideas concerning the role of unions and how employment relations should be managed. It shows how the CRA changed its personal and industrial relations approach to HRM approach. The CRA adopted the method which it saw as a more individualist, employee relations approach. It was a change brought about in the context of globalisation, increasingly competitive commodity markets and growing managerial militancy towards collectivist industrial
References: S. Petzall., K. Abbott., & N. Timo (2003). _Australian Industrial Relations in an asian context_ (2nd. ed). Melbourne Gary Dessler., John Griffiths., & Beverly Lloyd - Walker (2004). _Human Resource Management_ (2nd.ed). Australia: Pearson Prentice Hall. Stephen P. Robbins., Bruce Millet., Terry Waters - Marsh (2004). _Organisational Behaviour_ (4th. ed). Australia: Pearson Prentice Hall.