Case Study Comm 215

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Case Study Conducted for ABC Inc. Concerning the Campus Recruiters Deficiencies
COMM/215
March 3, 2013

Case Study Conducted for ABC Inc. Concerning the Campus Recruiters Deficiencies

Introduction
Mr.Carl Robins is currently encountering several issues in his new role as the new campus recruiter for ABC, Inc. Mr. Robins was hired in at ABC Inc. and has been with the company approximately six months when he was tasked to hire 15 new trainees. These new trainees are to work for Monica Carrolls, who is the operations supervisor of ABC Inc. Mr. Robins has run into several issues during the hiring process of these 15 individuals. Ms. Carrolls has also neglected to follow up with Mr. Robins to ensure he was accomplishing the task that had been assigned to him. The largest problem is Mr. Robins is unprepared for orientation; he failed to notice that several trainees’ applications were incomplete, several trainees’ files were missing transcripts, and mandatory drug screenings were not completed on any of the new trainees. In addition to those problems Mr. Robins needs 15 completed orientation manuals, and he has not found a reasonable place to hold orientation for the new trainees. As we analyze this situation, we will observe issues that Mr. Robins has had, training issues within the company, and lack of mentoring by his management.

Background Mr. Robins is the ABC Inc.’s new campus Recruiter who has been on-the-job for approximately six months. In April Ms. Carrolls, the operations supervisor tasked Mr. Robins with hiring her 15 new trainees and set up orientation for them. Mr. Robins successfully hired all 15 trainees and scheduled orientations for the new trainees on June 15. On May 15 Ms. Carrolls contacted Mr. Robins because she was concerned about several issues and if these issues would be resolved before orientation. Mr. Robins ensured Ms. Carrolls that the issues will be resolved.
After Memorial Day Mr. Robins decided to make sure he was



References: Benjamin, M. (2013). Businesses Benefits from Training. Retrieved February 27, 2013, from http://hr.blr.com/whitepapers/Staffing-Training/Employee-Manager-Training/Businesses-Benefit-From-Training

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