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case study
Human Resource
Management
Applications
7th Edition
Stella M. Nkomo
University of Pretoria
Myron D. Fottler
University of Central Florida
R. Bruce McAfee
Old Dominion University

* ,> SOUTH-WESTERN
Qe> CENGAGE LearningAustralia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States

PART

i

Human Resource Management in Perspective: Environment and Legal Issues — 1
THE HRM

FUNCTION/ENVIRONMENT

I . CASE The New Director of Human Resources 3
2. CASE The Human Resource Function of Harrison Brothers Corporation 9
3. EXERCISE Developing Environmentally Friendly HR Policies at City University 14
4. EXERCISE Human Resource Challenges during Mergers 17 s . EXERCISE Scanning the Contemporary Work Environment: Shifting Demographics 20
6. EXERCISE Evaluating the Financial Impact of Human Resource Management Activities:
Reducing the Cost of Turnover 21
7. INCIDENT Human Resource Information Systems Data Breach 26
DIVERSITY ISSUES

8. CASE Managing Diversity: Johnson Chemical International 27
9. INCIDENT TOO Much Diversity? 35
10. INCIDENT The Cultural Diversity Training Program 36
THE LEGAL AND REGULATORY ENVIRONMENT

11.
12.
13.
14.
is.
16.
17.
18.
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23.
24.

PART

2

CASE Investigating a Sexual Harassment Case 38
CASE Analyzing Promotion Data: Applying the 80% Rule 41
CASE Blowing the Whistle: Accounting Practices at Glenfair Electronics 45
CASE LGA Industries: Employing Undocumented Immigrants 46
CASE The Broken Employment Contract? 50
EXERCISE The Older Worker Questionnaire 54
EXERCISE IS This Unlawful Discrimination? 56
EXERCISE What Is Sexual Harassment? 60
EXERCISE Understanding the Americans with Disabilities Act 62
EXERCISE Group Debate Project 64
INCIDENT Giving Up Seniority to Accommodate a Disabled Colleague 68
INCIDENT "Beautyism" in the Workplace 69
INCIDENT Sexual Orientation Incidents: Bootstrapping Discrimination 71
SKILL BUILDER Data Analysis for Affirmative Action Plans 73

Meeting Human Resource Requirements:

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