Rawis, Legazpi City
Case Study in
Jollebee L. Manila Norma M. Villanueva Student Asst. Prof. II
I. Title of Case Study: WHICH RULES ARE RULES?
II. Statement of Major Problem: Policies are not being implemented well.
III. Statement of Facts:
a. The head department is undecided on how to implement the rules and which rules would be followed.
b. Tardiness of personnel is not properly monitored.
c. When anyone comes late or will leave the office early they should have to inform the boss.
IV. Alternative Solutions:
a. Clearly explain the new hires at the first interview that they are expected to be at their desk on time and clearly explain the penalties of being late.
b. Team leaders should also arrive on time.
c. Give rewards those personnel’s for being punctual.
V. Analysis of Alternative Solutions
Alternative Solution I: Utilize a system of progressive discipline. Put everything in writing, final warning must be adhered to.
Advantages/Strengths: a. Supervisors review goal attainment during the evaluation period and establish goals and milestones for the next evaluation period. The advantage is that employees benefit from combining their professional development goals with organizational goals, as many companies assist employees through leadership training, tuition reimbursement or skills training.
b. An employee's job performance or workplace behavior that necessitates disciplinary review or corrective action becomes part of a summary that a team leader or a personnel to discuss the discipline, she's provided with a copy of the documentation. Another copy of the disciplinary review form goes into her employment file. Documentation of disciplinary action helps employers maintain personnel files that accurately reflect the employee's job performance and work