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Case Study
Ancillary services refer to the health care services provided exclusive of room and board. Supplies and laboratory tests provided under home care, audiology, durable medical equipment (DME), ambulatory surgical centers (ASC), home infusion, hospice care, skilled nursing facility (SNF), cardiac testing, mobile lithotripsy, fitness center, radiology, pulmonary testing, sleep centers, and kidney dialysis are examples of ancillary services. Without ancillary services doctors, dentists, and nurses will not be able to function effectively. (Gans, 2009)
Ancillary services can be classified into three categories such as diagnostic, therapeutic and custodial. If a physician sends a patient for a blood test, then s/he is using a diagnostic ancillary service. Service received from a physical therapist for proper exercise routines after repairing leg bone is called therapeutic ancillary service. Service taken from nursing home is called custodial care ancillary service. (Gans, 2009)
Doctors, dentists, and nurses are the primary healthcare providers that are ordinarily thought of first when patients think of healthcare. However, ancillary services providers far outnumber the primary care providers in healthcare. (Commerce Business Daily, 1999) Without ancillary services doctors, dentists, and nurses would not be able to function effectively. Ancillary services generally fall into three broad categories: diagnostic, therapeutic and custodial. The laboratory services (Lab) which will be the subject of this case stud falls under the diagnostic side of ancillary services category. (Commerce Business Daily, 2001)
Ancillary services such as laboratory can be located in a variety of medical treatment settings, in both in and outpatient settings. For instance, in the hospital, laboratory services are used within various departments throughout the treatment facility. The same services used in massive treatment centers can also be located in a physician’s private practice, either as

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