Case Study 1

Satisfactory Essays
Topics: Telecommuting
Telecommuting at MedEx
The case is about a Human Resource Manager that is very concerned about the high turnover rate for the specialists at a company called MedEx. Turnover is very costly for the company and the manager, Harry Davis, wants to lower the turnover rate. Telecommuting came up as an idea to help decrease the turnover rate. The specialist job that they keep referring to has an intensive 3-week training but after that the specialist work independently on their work and so telecommuting for these employees will be beneficial. The specialists all have trouble getting to work everyday, ranging from traffic to family responsibilities.
Telecommuting is a work arrangement in which workers enjoy flexibility in working locations and hours. In this case, the company MedEx is considering the replacement of daily commute to work by telecommunication links. Every company knows that with every job arrangement, whether in a traditional office, a home office or somewhere in between, it has its pros and cons. In the next few paragraphs, I will discuss the advantages and disadvantages of telecommuting that MedEx may encounter, if they consider this option.
An obvious advantage of telecommuting is that there is no commuting for an employee to and fro from work. This can save an employee anywhere from minutes to hours everyday, which an employee can spend, doing things they enjoy, like sleep or spending some extra time with your family. Many organizations lose workers when employees undergo significant life changes, such as starting a family or relocating to another state because of a spouse’s career. Telecommuting is one way in which Medex may be able to continue to utilize the service of an otherwise unavailable worker. These worker go through extensive training and it would be a shame to see them go. There is also an increased sense of independence many employees look for. Working from home puts the responsibility on you to complete the work without constant

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