This case is about the decline in overall job satisfaction, motivation, work ethics, emotional attachment to and involvement in an organization. And all these are due to micromanagement and unqualified people in leadership position. The organization want to compete financially with their competitor, as a result this has led to financial constraint, which has limited that amount of funds available to all departments. Pay cuts, reduction in company paid benefits, job loss and hiring inadequate personnel for managerial position has had huge impact employee morals. Several member of the organization are frustrated as inappropriate leaders are hired based on pay rather on their qualification in an effort to save cost on resources. This allows for incapable leader to lead employees. Case Context
A merger between two organizations has led to micromanagement, which has caused high level of job dissatisfaction. Both organizations intend on merging two separate work rules, environment and work behavior to make one entity that can be financially profitable. In attempt to save money and combine resources, both organizations have made numerous closures of departments, pay cuts and layoff. This has increased the work load of the current management, who are incapable of handle such work load. The stress from such working environment has led to lack in accountability, work performances and their ability to manage or lead their fellow employees. The managers are now transferring stress of work in such environment on to the front line employees. With front line employee now feeling the blow from such stressful working environment, employee commitment has declined. Member of both organizations no longer have any emotionally attachment or involvement in their organization. They simply become what Colquitt, Lepine and Wesson (2013) call “Continuance commitment” or “Normative Commitment”. Where member of both organization remain member due to cost and time...
References: Colquitt, J.A., Lepine, J.A., and Wesson, M.J. (2013). Organizational behavior: Improving performance and commitment in the workplace (3rd ed.). New York, NY: McGraw-Hill Irwin
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