Carter case

Good Essays
The Carter case assignment

Chapter 1

1) Make a list of five specific HR problems you think carter cleaning will have to grapple with
1) Recruitment and selection of new employees as they are expanding.
2) Training and development of the new recruited employees.
3) Appraisal of their performance
4) Compensating the new employees
5) Benefits

2) What would you do first if you were Jennifer?
First I would hire a consultant in order to start the business expansion in a proper way I would also try to know why there is a high level of employee’s turnover.

Chapter 2
1) What should be the format and final form of the store manager’s job description?
The job description should include:-
- The name and level of the job (job identification)
- A summary of the job.
- Responsibilities and duties.
- Authority of incumbent
- Standards of performance
- Working conditions
- Job specification.

2) Is it practical to specify standards and procedures in the body of the job description, or should these be kept separate?
I don’t believe it is practical to include the standards and procedures in the body of the job description. I believe it would be kept with the orientation and standard operations database.
3) How should Jennifer go about collecting the information required for the standards, procedures and job description?
I think she should interview employees doing the job and have written all tasks being performed by the employee. She can also hand out some application asking them to write their job.
4) What, in your opinion, should the store manager’s job description look like and contain?
The store manager’s job description should in my opinion include the name of the job, the responsibilities of the store manager, his span of control and authority level, the working conditions such as number of hours and the Knowledge, skills and abilities needed for this job.

Chapter 3

1. Would you recommend that the company expand their quality

You May Also Find These Documents Helpful