Care Value-Based Principles

Part A
Discuss how three principles of the care value base may be applied by staff in their work and how this impacts positively on service users.
Promote service users’ rights and choices
Service users have a right to dignity and freedom from discrimination. They should be treated with respect and that their feelings are considered in the care they receive. Service users should be empowered by being given choices and encouraged to make their own decisions.
In the care setting a service user was being visited by her husband for their wedding anniversary. They had a special dinner planned in her room and the service user had requested not to be interrupted while he was there. The care worker respected the service user’s choice by placing
The nursing home allocated a key care worker for the service user and she spoke with the relatives and service user about her new room and was there any way they could personalise it for her. The care worker was able to discuss the service user’s likes and dislikes and found out that she was a great lover of family photos and had a few personal belongings of great sentimental value. The care worker arranged for the service users belongings to be delivered to the nursing home prior to her admission and was able to set out the photos and personal belongings with the help of relatives in a way that the service user could see them no matter where they were in the room or in bed. By doing this and listening to the service user and the relatives, the care worker has adapted to the needs of the individual in order to help them settle. They have also understood the potential trauma of such a move to a previously independent individual and adapted
He required help to get around. The care worker advised the service user it was lunchtime and did he want help to get to the dining room. The service user advised he was not hungry and asked what was for dinner. The care worker checked the menu and advised the service user what was available. The service user chose what he wanted for dinner but asked if he could have it without an item he disliked. The care worker asked the service user why he disliked this item so much and the service user gave his reply. The care worker acknowledged his choice and asked if he would like to go the dining room for his lunch or wait till later. The service user decided to go for his lunch as he wanted to read the paper later. In this interaction the care worker empowered the service user by letting him choose whether he wanted to go for his lunch or not and the service user’s questions were answered with respect and the care worker is not taking control over the service user. The care worker has provided a choice for the service user and listened to the service