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Diploma level 2 in Health & Social Care
The following learning resources are for guidance/reference ONLY!!!
Please do not copy, as your work may be rejected by your Assessor!!
The Diploma level 2 consists of 9 mandatory units, and a selection of optional units, relating to your own occupational sector. Your Assessor will help you to choose your optional units, which best suits, your role responsibilities.
The following guidance has been written & compiled by myself, to cover outcomes in the 9 mandatory units that all students have to complete. I am a qualified Health & Social Care Assessor, and have worked within the Care sector for the last 20 years. In my experience, students want guidance in plain English, easy to understand, that enables them to relate the questions asked, to their own personal work experience.
I hope that you will find the following guidance useful in your studies, and help you to achieve your Diploma level 2 Qualification, in Health & Social Care. Good Luck!!!!!!!!
The following attachments are the 9 Mandatory unit outcomes that you will have to ‘show’ your Assessor, you apply to your working practices.
Unit 1: Introduction to Communication in Health & Social Care Settings
Outcome 1 Understand why communication is important in the work setting.
The learner can:
a. Identify different reasons why people communicate
b. Explain how effective communication affects all aspects of own work
c. Explain why it is important to observe an individual’s reactions when communicating with them.
Outcome 2 Be able to meet the communication and language