Preview

Captains World

Good Essays
Open Document
Open Document
3000 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Captains World
Executive Summary As we are living in a modern world, we feel the need of some aristocratic facilities with us. As a result, whenever we have programs or any festival, we are to look for a modern and aristocratic restaurant, where we can get quality food and environment. That’s why to meet the demand of people; Defense Ministry founded Captain’s World. Captain’s World gives us better food and party or festive environment where we can go with friends and family. It has a great system of controlling it. All the workers work here get working-environment and serve the people with their supreme capability. Captain’s World has three outlets in Dhaka and it is trying to expand its business over the country. To earn profit is not the only purpose of its business; its main purpose is to serve the people. Captain’s World has corporate mission and vision. One very important and mentionable thing is that it is working for the society, because it has come up with some corporate social responsibilities. In this project we include all the things in brief. Captain’s World’s managerial functions are so strict and orderly. The managerial functions always lead it to innovation. Captain’s World is balancing its effectiveness and efficiency very successfully. Though it is facing competition with others, but it is keeping its quality and environment as they were before. In this project we have come up with a brief description of all the managerial functions of Captain’s World.

Company Overview

“Captain’s world” is a sister concern of ‘Canteen Store Department ‘of Defense Ministry founded back in 2007. This is a very quiet, decent, luxurious bakery and fast-food restaurant situated in Dhaka. Up to 2011 it has only one outlet that is situated at ‘Jahangir Gate’ of Dhaka Cantonment. At present there are three outlets of this fast-food restaurant in Dhaka. Another two is at Dhanmondi and Uttara. Captain’s World is now employs around 200 people at 3 outlets in



References: Book Robert Kreitner. Management. Boston, New York: Houghton Mufflin Harcourt, 2009 Personnel Management Captains World.

You May Also Find These Documents Helpful

  • Satisfactory Essays

    As my second organisation I have decided to discuss about McDonalds, it is the world’s largest chain of fast food restaurant. The business began in 1940 the Headquarters are based in the United States and the corporation was founded by a businessman. In 2003 the company had launched the “I’m Lovin It” campaign. The purpose of the business is to serve its customers with the excellent quality of food that they provide. It is a worldwide company and has over 33,000 stores in approx 118 different countries, and serves…

    • 380 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    1.0 Executive summary This report gives an overview at the service sector operations management for Nando‟s Stroud Green in London. It is based on information gained from visiting the restaurant on several occasions to interview the management and staff, observations from visits as a mystery customer. The slips confirming the visits are attached to the report. The theoretical concepts for service management operations have been used and applied to the restaurant operations. Firstly the ownership and management of Nando‟s will be described and its service concept will be explained. Secondly the service package for Nando‟s will be showed briefly with its service characteristics and a presentation of service quality from the management and the customer view.It links with the service people actions which will follow. Then a detailed process of delivery of the service at Nando‟s will be explained. Theory for runners, repeaters and strangers, models from Fitzegard typology for volume and variety, Schmenner for labour intensity, then capability and commodity will be applied to the restaurant. Front office and back room concept with using a service blueprinting scheme and the service layout will be presented. Capacity management scheme for Nando‟s will be analysed in the next section with management strategies, models and a brief note about Yield management. Finally they key points and recommendations will be presented in a conclusion.…

    • 3532 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    References: Bohlander.G, Snell.S, Sherman.A, Managing human resources,12th Ed., Mason, Ohio : South-Western College Pub., c2001…

    • 2769 Words
    • 12 Pages
    Powerful Essays
  • Satisfactory Essays

    Job Fair Broshure

    • 538 Words
    • 3 Pages

    Our hotel franchise “Five Stars” is a developing franchise that consists of two brand new hotels. Our main goal is to provide outstanding and exceptional service for all our guests. By satisfying the needs of each guest in our hotels, we are planning to build a strong loyal customer base which will allow us to expand our franchise. We take in a serious consideration the comfort stay of our guests in our hotels. The biggest reward in our business is a smile on the guests’ faces after they checked out. We take pride in what we do. That is why it is important to us to find highly dedicated people who enjoy working in a hospitality business to join our team. We believe that workplace should have a friendly competition environment. Our company does not hesitate to reward employees who perform above the standard. In addition, our hotel departments challenge each other in different work related competitions for the gift rewards and paid days off. We consider “Five Stars” is not just a business but a family. We realize that only family-like work environment will help to build a strong team spirit in the company. Every member of our work team deserves to be treated with respect and dignity. We take care of our employees by providing them with full benefit packages, flexible schedules, and opportunity to proceed with farther education. We believe if our employees are happy they will pass a friendly attitude to our guests. Therefore, we would be able to reach our prime goal-customer satisfaction and franchise growth.…

    • 538 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    ethical issue of alcohol

    • 9785 Words
    • 40 Pages

    In this portfolio I am going to discuss about introduction to global tourism and hospitality, industry interrelated nature of tourism and the challenges faced while entering this industry. I have also spoken about the current issues in which I have explained about the history of HYATT and the impact it has worldwide. Apart from I have explained about advantages and disadvantages of ownership, difference between luxury and boutique hotels, similarities of cruise& resort hotels and analysing that why casino is popular for developer. Further in case study I have explained the problem in the case study and its critical issues along with a suitable solution for it. In second case study I have explained about the installation of PMS system and the decision making involved in the organisation. For this portfolio I have visited some places and given the description about it for e.g. coffee shop, shark bar, The Star and a local restaurant named Gungho. An further I am discussing about cost reduction methods and how it helps in improving performance business operation and about CSR. An at last there is explanation about the current and future trends of hotel.…

    • 9785 Words
    • 40 Pages
    Powerful Essays
  • Powerful Essays

    Cole, G. A. (1995). Personnel management theory and practice, (3rd. ed.). Channel Island: Guernsey Press Co. Ltd., pp. 372 - 380.…

    • 5292 Words
    • 152 Pages
    Powerful Essays
  • Good Essays

    Management and Leadership

    • 1707 Words
    • 7 Pages

    In every organization and company, each employee share their own experiences, values, and beliefs to the organization or company. All the experiences, values, and beliefs combined formulate the organizational culture of the company. A poorly organized company can lead to a company’s demise. A company that has a vigorous organizational structure ensures that all employees and management all work well together. Throughout this paper, I will be discussing roles in leadership and management. Also, how the four functions of management support and maintain a healthy organizational structure.…

    • 1707 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Arguement

    • 435 Words
    • 2 Pages

    A recent sales study indicates that consumption of seafood dishes in Bay City restaurants has increased by 30 percent during the past five years. Yet there are no currently operating city restaurants whose speciality is seafood. Moreover, the majority of families in Bay City are two-income families, and a nationwide study has shown that such families eat significantly fewer home-cooked meals than they did a decade ago but at the same time express more concern about healthful eating. Therefore, the new Captain Seafood restaurant that specializes in seafood should be quite popular and profitable.…

    • 435 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Professional Plan

    • 2394 Words
    • 10 Pages

    Food service managers have a lot of tasks and responsibilities to deal with when running a small restaurant. Before becoming a manager over a restaurant there are tasks that must be met, tasks such as knowing the operations of being a manager. (Operation managers include owners and managers who head small businesses whose duties are primarily management). (The duties and responsibilities of an operation manager include formulating policies, managing daily operations, and planning the use of materials and human resources) (“General and operations manager”, 2010, para.1).…

    • 2394 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Change Management in Schools

    • 3779 Words
    • 16 Pages

    This study coincides with the process of Job Evaluation presently being implemented by LA, hence it is an opportune time to review and if necessary revise the control and management of the catering department thus aligning it…

    • 3779 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    Leaders of Hospitality and other service organizations have unique challenges as compared to their counterparts in other industries. Food may be the primary product of a restaurant, but most of the “manufacturing” is done right in the same place that offers the service. Workers are expected to be friendly and cheerful toward both the customer (guest) and their co-workers. They are expected to care about what happens to the customer. The product is really the…

    • 4116 Words
    • 17 Pages
    Powerful Essays
  • Good Essays

    There are four basic functions of management that all businesses must employ in order for a company to succeed. Those functions (planning, organizing, leading, and controlling) are utilized daily by members of management in the food service industry. Without the proper implementation of these four ingredients, the day-to-day operations suffer and loss of revenue will be the result. These functions do not guarantee the elimination of problems, but it does allow a successful start and the means to which a solution can be achieved to correct problems in order for the organization to remain effective and productive.…

    • 774 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Leter

    • 977 Words
    • 4 Pages

    Wong Chow House started as a noodle restaurant. Its specialty is “Beef Mami”. After studying restaurant management, the managing director of Wong Chow House decided to expand the business into a chain of restaurants. After attending a seminar, an executive development at the Narte Management and Research Centre M.T Wong also succeeded to establish a flight kitchen that serves practically all airlines which call at Manila under long term catering contracts. The late Mr. C. Buyas was the supervisor of the Flight Kitchen until his unexpected death. Mr. Wong’s visitor turned out to be Henry Victory. Who had worked for quite some time in the flight kitchen under Mr. C. Buyas? Henry Victory’s work had always been very satisfactory. The open face sandwiches which prepared and his roast beef with candied sweet potato were highly praised by airline passengers. Henry could do more work in less time than his companions and always offered to help the others as soon as he had finished his own assignment. However, although his performance evaluation reports were always commendatory, Henry seemed not to have gotten along very well with the late Mr. C. Buyas, it is because he was always criticizing the methods and suggesting his own ways were better. Henry said to Mr. Wong that he wanted a promotion because Henry knew that no one in Wong Chow has a track record better than him.…

    • 977 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Service Quality is an important aspect for achieving success in the restaurant business. Service Blueprinting is a method used to apply and improve the service system. The process of blueprint is a necessary tool such that the restaurant can view the entire process of operation between the customer and the providers. The project aims to examine and draw out the service blue print of “Sea-Gull Restaurant, Taj” located on ECR, based on our observation and interaction with staff and customers. The high points of the service and shortcomings are identified. The project also lays out recommendations to improve the existing service.…

    • 1834 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Meena Bazar

    • 379 Words
    • 2 Pages

    is a well developed super shopin Dhaka City. It is a retailer of the daily goods includes all thefast moving consumer goodslike household, groceries,stationeries and cosmetics, etc.It offer clean and friendlyenvironment with a wide rangeof quality products at affordableprices and it has become the primary channel for distribution of foods and other household effects on the consumers.…

    • 379 Words
    • 2 Pages
    Satisfactory Essays

Related Topics