Preview

Calveta Dining

Good Essays
Open Document
Open Document
814 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Calveta Dining
Cavleta Dining Services, Inc: A Recipe for Growth?

Company History
• Calveta Dining Services, Inc. was a $2 billion, privately held firm
• Managed food service operations for nearly 1,000 senior living facilities (SLFs) in the United States
• Ran food service for 976 SLFs
• Employed 15, 000 people.
• Calveta’s staff was responsible for the aspects of the operations of the dining facilities
Menu development
Meal Preparation and Service
Implementation of special programs (Themed dinners and Family Events)
Company Background
1972- Antonio Calveta entered the Senior Market
After of 35 years of leadership Antonio Calveta retired in 2007
2007-
Frank Calveta was named CEO
Frank Calveta was given goals to achieve within the next five years
2009-
Frank Calveta is currently facing a struggle to maintain and exceed his father’s goals
Current Challenges
Two years into his leadership role Frank Calveta is currently struggling with following:
Changing the companies special culture
The reputation of the quality of the food service
Aggressive Potential Business/Company Growth
Double the company’s revenues within a five year period
Expanding into other markets to help achieve the revenue growth

1. What role (if any) have Calveta’s values played in the organization’s success?
Calveta’s values played a significant role in the business’ success. He motivates and empowers the members of the staff. Antonio ensured that staff members viewed themselves as valued members of the organization and understands that their job is to take care of their clients, respectfully. The same approach was used with the clients ensuring them that the goal of the organization was to fully take care of their needs
2. Does Calveta’s operating approach offer a sustainable competitive advantage?
Calveta’s current operating approach offers a sustainable competitive advantage. Calveta empowered employees to achieve their fullest potential. It was stated that in concept

You May Also Find These Documents Helpful

  • Powerful Essays

    Mcdonaldization

    • 1925 Words
    • 8 Pages

    The demand for living facilities is increasing dramatically today due to the aging population. The rationalization of living facilities has influenced successful living for seniors around the world. The purpose of this paper is to discuss the mcdonaldization of living facilities. This paper will discuss efficiency, calculability, control, predictability and non-human technologies, as well as why it is important to maintain a high professional system. Efficiency makes tasks simple for seniors; it allows them to do things more individually. Assisting seniors with personal care is essential, there are many seniors that staff members have to assist in one day, and calculability will help give an understanding of quantity over quality.. In addition it is important to be able to predict things that may occur, having set plans will avoid undesirable situations. Control plays a crucial part in the success of living facilities, having set plans helps regulate daily routines. With the advance of non-human technologies over the last few years helps simplify the lives of both seniors and staff members. These factors all play a large role in living facilities; by exploring each of these topics more discreetly will allow a better understanding on the development of rationalization in this area.…

    • 1925 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    on the food service available to retirees. Retirees traveling on a service charge pass are…

    • 15284 Words
    • 51 Pages
    Good Essays
  • Powerful Essays

    This report is an application-oriented project and will support the restaurant industry in particular the operations for Olive Garden Restaurants. Olive Garden is the leading Italian restaurant in the dining segment with more than 750 restaurants and more than 88,000 employees. Olive Garden is a member of the Darden family of restaurants, the world's largest full-service restaurant company. Darden Restaurants, with headquarters in Orlando, Florida, operates in the full-service dining segment of the restaurant industry, mainly in the United States. Darden Restaurants, a publicly traded company also owns other restaurants such as Red Lobster, Bahama Breeze and LongHorn Steakhouse. Olive…

    • 2007 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Ms. Coffin owns and operates Las Casuelas Restaurant. She manages and supervises 19 employees at her family owned business which has been in business since 1958. Her restaurant serves Mexican cuisine…

    • 511 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Napa Valley Bistro

    • 337 Words
    • 2 Pages

    Since 2013, Napa Valley Bistro has graced the culinary scene and has quickly become one of the leading Napa restaurants, featuring world flavors melded into classic American cuisine.…

    • 337 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    calveta

    • 2059 Words
    • 9 Pages

    Frank as the president and CEO of Calveta Dining Services, he wants to fulfil his father’s desire, which is to double the company’s revenues within five years. He is confronting with lots of challenges such as:-…

    • 2059 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Trends and Conditions

    • 1062 Words
    • 5 Pages

    This new service will minimize the number of people needed to handle food products, and reduce opportunity cost. It will minimize capacity issues that come along with in house safety regulations as well as allow the customer the choice of less human interaction while enjoying a meal whether they dine in or in their car. New ideas that reduce the risk to personal health issues, maintaining quality, and convenient service at affordable prices to customers makes the idea attractive.…

    • 1062 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Matthews, J. L. (1999). Beat the Nursing Home Trap : A Consumer 's Guide to Assisted Living and Long-term Care (3rdrd ed.). Berkeley, CA: Nolo.com.…

    • 4358 Words
    • 18 Pages
    Powerful Essays
  • Good Essays

    In-N-Out Customer Service

    • 932 Words
    • 4 Pages

    In-N-Out Burger prides itself in quality food with the best possible customer service for a fast food restaurant. Best possible customer service? Ever wonder why it seems as if the associates are more aware of the elderly and the families there than you and your friends? In this paper, I will be informing you how different people are treated at one of our favorite restaurants. Through weeks of research, I have gathered enough information to show that the elderly and full on families due in fact receive better service than an average person does. I carried out my research at my local In-N-Out Burger in Temecula, California. I decided to place them in these three specific categories: teenagers, adults and elderly. I also mention if they were…

    • 932 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Corazons Cafe

    • 708 Words
    • 3 Pages

    In Judith Ortiz Cofer’s short story “Corazon’s Café,” love is shown throughout the piece of literature. Corazon and Manuel’s love is found to be unconditional despite the trials and tribulations Corazon goes through. Manuel had a dream of opening a bodega in their neighborhood area. Corazon helps him to achieve that dream, but unfortunately later he passes away. Corazon uses the love for Manuel to help her overcome her fears, the losses she experiences, and the loneliness.…

    • 708 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Meals On Wheels Analysis

    • 937 Words
    • 4 Pages

    Do you have an elderly senior citizen in your family? Are they capable of cooking? They probably are not. Meals on Wheels are a community service program used to deliver meals to elderly people in their homes. The Meals on Wheels Program began delivering meals to homebound elderly residents since 1989, and since that time, over 1,500,000 meals have been delivered. (“MEALS”). This program for the elderly not only delivers food, but friendship to those whose age and health has declined (“MEALS”). In 2007, Meals on Wheels was awarded with the Congressional Hunger Award for eliminating the most hunger for the frail senior citizens (“MEALS”). Meals on Wheels have some positive and negative qualities. Some good qualities include helping the elderly;…

    • 937 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    trends paper

    • 380 Words
    • 2 Pages

    4. how his or her personal values affect upon the performance of the duties required (jose sanchez)…

    • 380 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Carrefour recruits 90% of its employees in its store catchment areas. Carrefour recruitment policy is based on equal opportunity, and the Group gives those from all backgrounds a chance to succeed, with or without qualifications. When people start working with Carrefour, they are choosing a responsible company that incorporates its sustainability policy into all of its business lines. Therefore, Carrefour is accepting its employees to perform at their best, be creative, respect the company code of ethics, serve customers in the best way and respect the regulations and policies. Moreover, Carrefour aims to boost workplace well-being by constantly communicating with employees and their representatives in compliance with Group values, this policy makes a major contribution to increasing motivation and collective and individual performance. Carrefour group also gives its employees the chance to express their opinions regarding their jobs and their life within the company. The results are then handed out to employees and their representatives, allowing for the identification of areas for improvement and the implementation of action plans. Carrefour ensures that employees benefit from appropriate social protection. When employees face any problems in terms of coverage, Carrefour provides for additional welfare, health and retirement coverage, either to cover what’s missing in local systems or complement them. Carrefour helps its employees to arrange schedules, enabling them to better balance their…

    • 1679 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    Service blueprinting

    • 570 Words
    • 2 Pages

    Grupo Fernando Simao noticed that they had some inefficiencies at one of their dealerships. When they took a closer look they found out that only 60% of the jobs were finished on time. In terms of value-creation for the customer it is clear that this has to improve. If they took a look to the value-creation for the company their biggest struggle was that there was only value-creation during 40% of their paid work.…

    • 570 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Sanitation and safety

    • 1719 Words
    • 7 Pages

    Foodservice establishments feed hundreds of millions of people annually. The customers in many of these establishments are young, at high risk, elderly, and ill. Care must be taken at all times to protect this vulnerable group of people.…

    • 1719 Words
    • 7 Pages
    Powerful Essays