Business Process Reengineering
“Business Process Reengineering is the fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed.” Hammer, Champy (1993)
As per the basic principle of BPR; a BRP Consultant should have extensive knowledge and experience about the business for which BPR is being performed which is not true in my case as my understandings of an Enrollment and Module Reservation System is not up to that level of expertise and experience. According to what I have understood about BPR my proposed BPR solution for PAYGU case study requires major changes in the current system as follows:
Proposed Solution Using BPR:
In PAYGU the whole paper work and manual work of Student Declaration Forms, Batch Control Documents, Extended Batch Control Documents and SIN cards should be replaced by developing a computer application. The detailed functionality of the application is described below:
A number of kiosks should be installed and configured with our proposed computerized application. Students coming for enrollment of modules should be guided to those kiosks. Students will fill the web based application form accessible through those kiosks and if they require any assistance, couple of Helpdesk personnel will be there to assist them, moreover there will be extensive help available on the application it self by clicking the help link available in front of every field to be filled.
I am proposing two options to redesign the process of checking formal ID of a student
Option 1: (A new way of filling applicant details)
Student will have to fill in his/her national identification number so all the details such as Name, Surname, Address etc will be imported and displayed directly from the National Identification Number Database.
The application will query the database that a Student ID has already been assigned to this national identification
As per the basic principle of BPR; a BRP Consultant should have extensive knowledge and experience about the business for which BPR is being performed which is not true in my case as my understandings of an Enrollment and Module Reservation System is not up to that level of expertise and experience. According to what I have understood about BPR my proposed BPR solution for PAYGU case study requires major changes in the current system as follows:
Proposed Solution Using BPR:
In PAYGU the whole paper work and manual work of Student Declaration Forms, Batch Control Documents, Extended Batch Control Documents and SIN cards should be replaced by developing a computer application. The detailed functionality of the application is described below:
A number of kiosks should be installed and configured with our proposed computerized application. Students coming for enrollment of modules should be guided to those kiosks. Students will fill the web based application form accessible through those kiosks and if they require any assistance, couple of Helpdesk personnel will be there to assist them, moreover there will be extensive help available on the application it self by clicking the help link available in front of every field to be filled.
I am proposing two options to redesign the process of checking formal ID of a student
Option 1: (A new way of filling applicant details)
Student will have to fill in his/her national identification number so all the details such as Name, Surname, Address etc will be imported and displayed directly from the National Identification Number Database.
The application will query the database that a Student ID has already been assigned to this national identification