business outcomes
Learning outcomes
1.
Understand what management is.
Good management is working through others to accomplish tasks that help fulfil organisational objectives as efficiently as possible.
2.
Recognise the four functions of management.
Henri Fayol’s classic management functions are known today as planning, organising, leading and controlling. Planning is determining organisational goals and a means for achieving them.
Organising is deciding where decisions will be made, who will do what jobs and tasks and who will work for whom. Leading is inspiring and motivating workers to work hard to achieve organisational goals. Controlling is monitoring progress toward goal achievement and taking corrective action when needed. Studies show that performing these management functions well leads to better managerial performance.
3.
Know the different kinds of managers.
There are four different kinds of managers. Top managers are responsible for creating a context for change, developing attitudes of commitment and ownership, creating a positive organisational culture through words and actions and monitoring their company’s business environments. Middle managers are responsible for planning and allocating resources, coordinating and linking groups and departments, monitoring and managing the performance of subunits and managers, and implementing the changes or strategies generated by top managers. First-line managers are responsible for managing the performance of non-managerial employees, teaching direct reports how to do their jobs, and making detailed schedules and operating plans based on middle management’s intermediate-range plans. Team leaders are responsible for facilitating team performance, managing external relationships and facilitating internal team relationships.
4.
Students should be able learn the major roles and subroles that managers perform in their jobs.
Managers perform interpersonal, informational and
1.
Understand what management is.
Good management is working through others to accomplish tasks that help fulfil organisational objectives as efficiently as possible.
2.
Recognise the four functions of management.
Henri Fayol’s classic management functions are known today as planning, organising, leading and controlling. Planning is determining organisational goals and a means for achieving them.
Organising is deciding where decisions will be made, who will do what jobs and tasks and who will work for whom. Leading is inspiring and motivating workers to work hard to achieve organisational goals. Controlling is monitoring progress toward goal achievement and taking corrective action when needed. Studies show that performing these management functions well leads to better managerial performance.
3.
Know the different kinds of managers.
There are four different kinds of managers. Top managers are responsible for creating a context for change, developing attitudes of commitment and ownership, creating a positive organisational culture through words and actions and monitoring their company’s business environments. Middle managers are responsible for planning and allocating resources, coordinating and linking groups and departments, monitoring and managing the performance of subunits and managers, and implementing the changes or strategies generated by top managers. First-line managers are responsible for managing the performance of non-managerial employees, teaching direct reports how to do their jobs, and making detailed schedules and operating plans based on middle management’s intermediate-range plans. Team leaders are responsible for facilitating team performance, managing external relationships and facilitating internal team relationships.
4.
Students should be able learn the major roles and subroles that managers perform in their jobs.
Managers perform interpersonal, informational and