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Business management
Ethics and Social Responsibility of ANZ
ANZ is committed to actively managing and reducing the environmental impact of our activities. We acknowledge that we have an impact on the environment:
Directly, through the conduct of our business operations, e.g. the energy consumed in our corporate offices, data centers and retail branches;
Indirectly, through the products and services we provide to our customers, e.g. lending money to finance our customers’ operations and,
Indirectly, through the products and services we procure, e.g. the technology and equipment we purchase to run our business.

We aim to deliver an environmental sustainability strategy that delivers cost reductions, reduces environmental impacts, increases revenue opportunities and enhances our reputation in all locations in which we operate.
ANZ’s business operation environment
Our business operations include our corporate offices, network of retail branches, data centers and automatic teller machines as well as business travel and represent the direct impacts of our business.
In our workplaces, we seek to identify, control, and improve our environmental performance. Our online environmental reporting system provides a globally consistent approach to assessing the environmental impact of our physical footprint and helps set targets to improve our performance.
We set clear, measurable targets to reduce our environmental footprint, including our consumption of energy, greenhouse gas emissions, water, paper, and the amount of waste we send to landfill. Our environmental reporting system governs how we measure and report on our progress.
At ANZ, environmental sustainability is an integrated part of business operations – it’s good for business and it’s good for the planet. The benefits of managing and reducing our direct environmental impacts are several: reduced resource usage and environmental impacts, reduced operating costs, improved reputation with investors and customers; and

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