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Business Leadership Skills

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Business Leadership Skills
Business Leadership Skills
MGTC90 Fall 2012
Dr. P. Radhakrishnan

Assignment 2
Nuo Promise Xu
996621918

Page 1 of 17

MGTC90 Fall 2012
Dr. P. Radhakrishnan

Assignment 2
Nuo Promise Xu | 996621918

Overview
In choosing a focus area for this course, social skills is chosen. After reviewing academic literature and combining my personal situation, a behavioral-based improvement plan, together with progress tracking journal and social skills assessment tools, were developed and implemented. Improvement on social skills, in terms of positive behaviors frequency and social skills scores, are very significant. The reason of success and its impact on my life are also dicussed. Weekly Progress Tracking Form
In evaluating and forming improvement plan, multiple resources were identified and analyzed
(Cherniss et al., 2010; Sappey & Sappey, 1999; Latham & Saari, 1979; Hickman; Long & Sherer,
1984; Soffer, 2003 and Riggio, 1986). I found that following common patterns for the training program developed or mentioned above:



All of the trainings involve peer interaction and evaluation by others.



All of the trainings targeted towards managers have presentation, question and answer and critique components.



All of the trainings are evaluated using a multi-rater assessment tool.



Trainings towards manager have a strong focus on effective presentation, constructive criticism, handling question and complaints.



Trainings toward adolescents and children focus more on establishing social connection and interaction, maintaining conversation and understanding others ' emotions.

Considering my age group (22 years old), current status (working as a Teaching Assistant and
President for a 200-people not-for-profit organization) and previous experience (16-months working experience as a Business Analyst and several other professional involvement), I chose to
Page 2 of 17

MGTC90 Fall 2012
Dr. P. Radhakrishnan



References: Cherniss, C., Grimm, L. G., & Liautaud, J. P. (2010). Process-designed training: A new approach for helping leaders develop emotional and social Engineering, , 1699-1699. Retrieved from http://search.proquest.com/docview/618752202?accountid=14771 Latham, G. P., & Saari, L. M. (1979). Application of social-learning theory to training supervisors through behavioral modeling Retrieved from http://search.proquest.com/docview/305330756?accountid=14771. (305330756). Riggio, R. E. (1986). Assessment of basic social skills. Journal of Personality and Social Psychology, 51(3), 649-660

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