Business Communications Trends Paper
University of Phoenix
Current trends in business communications is constantly changing on a
daily basis. There are ten trends in business that affect business
communication. Technology changes rapidly and in different forms. The different
Types of technology increases. Television, radio, Internet and video games are
different forms of media that affects some form of all of our lives at some point. The
number of hours that is spent with media access is expected to rise in the upcoming
future years. In the business world technology provides instant communication and
allows for easy access. Businesses quickly tend to adopt new forms of technology,
that can enhance the experience of workers. New software programs and devices
are always coming onto the market that can potentially help businesses. Some of the
programs that are introduced into the businesses has to be taught to their employees
through training programs, so the employees will have knowledge on how to operate
the programs or devices. Popular websites, personal digital assistants, portable
media players and telepresences are some of the most popular devices that are used
in the workplace. Many organizations are using these forms of technology.
Customer satisfaction has been getting better since it had declined in the late
1990’s. This has been real good for businesses. Higher levels of customer
satisfaction increases stronger sales and business performance.
Entrepreneurship has become so popular that business schools offer training
courses, internships, or programs that helps show how to run a business.
Entrepreneurs handle the communication in the organization.
Teamwork is an important trend in businesses and the organizations are
getting more work done through the use of the teams. Teamwork allows people to
show their different strengths, decision making, opinions and problem solving skills.
Teamwork is working with other people rather than working alone and team
members are able to motivate the team.
Diversity is important to businesses because it puts in place the ability for
people to be able to work with other people that may come from all sorts of different
backgrounds. “Women, people of color and immigrants have always been part of
the US Workforce.” But many people only felt they could only do certain jobs such
as clerical work or domestic jobs, they rarely worked in Management positions.
In the global economy the imports and exports are changing in the business
world. Many businesses are outsourcing their customer service, accounting, legal
and manufacturing around the world. Going outside of the company for products
and services is often a better solution. The company is usually put in a better
position to save money and gets better services. According to Thomas Friedman, “
the accountant who wants to stay in business in America will be the one who focuses
on designing creative, complex strategies…It means having quality time discussion
Legal fees can cost millions of dollars each year for businesses. Companies
have to go through great lengths to protect their businesses from lawsuits. Many
times companies can reduce lawsuits by allowing the parties to determine policies to
put in place.
Companies are trying to become more family friendly. The employees are
being offered flexible schedules, time off and personal breaks such as FMLA. Job
flexibility is also becoming increasingly helpful in the business world due to people
being able to do more than one specific job.
Business communication plays many roles in day to day activities. The
business trends are used at some point on a daily basis. In any organization
creating a successful business that will generate money is the ultimate goal, hiring
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