Preview

Business Communication: Current Trends

Good Essays
Open Document
Open Document
747 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Business Communication: Current Trends
Current Trends in Business Communication

Communication is a skill used every day whether verbal or nonverbal. The success of a business depends on that communication. Communication is the key to getting the point across without losing money. Business communication is changing because of current trends that affect communication.
The success of business depends on communication. A person’s ability to communicate can get him or her hired or promoted. Face-to-face, presentations, e-mail messages, memos, and reports are different forms of communication. These are forms of verbal communication. Nonverbal communication is the way someone sits, company logos, pictures, or how long a visitor has to wait. Poor communication leads to wasted time, wasted efforts, loss of goodwill, and legal trouble. Some key factors that can cause poor communication are managers not confident about what the company strategy is; canceling meetings because they cut into productivity; and information provided online not seen by employees with no online access (“What stops line managers being great communicators?,” 2005). Good communication is clear, complete, correct, save time, and build goodwill.
The 10 trends that affect business communication are technology, entrepreneurship, teamwork, diversity, globalization and outsourcing, job flexibility, legal and ethical concerns, balancing work and family, focus on quality and customers’ needs, and the rapid rate of change. My company uses technology, diversity, globalization and outsourcing, and the focus on quality and customers’ needs in day-to-day communication. Technology has made communication with people across the globe as easy as pushing a button. Technology is constantly changing, which helps increase productivity and save money. Businesses are quick to adapt to the change. Enhancing the experience of a worker or improving the bottom line is what business look for when they adopt new forms of technology. Employees are expected to

You May Also Find These Documents Helpful

  • Good Essays

    Business Communication Trends Business communication is very important in my daily work environment. It is so important because we use this to communicate efficiently with our Managers to our customers. I work for The City of Indio in water department. My duties vary from customer service to Engineering administrative assistant. Business communication does play a big role in my day-to-day duties, because we have to be able to have great communication skills orally, and also we must use other communication technology efficiently like emails, letters, memos and phone or teleconferencing. In order to be a good representative we must be able to communicate effectively with our customers. The reason I say this is because we are responsible in making sure that we listen to what the customers needs are and that we are able to satisfactory resolve any issue that the customer might have.…

    • 587 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Management Communivcation

    • 38036 Words
    • 153 Pages

    1 Chapter ACHIEVING SUCCESS THROUGH EFFECTIVE BUSINESS COMMUNICATION Multiple Choice ANSWER: b; DIFFICULTY: moderate; PAGE: 4; TYPE: application 1 6. An example of downward communication flow is a. a junior staff person giving information to a staff supervisor. b. a sales manager giving instructions to a salesperson. c. an e-mail message about sick leave from one staff secretary to another. d. a company briefing held on the organization's top floor. ANSWER: b; DIFFICULTY: easy; PAGE: 5; TYPE: application 2 11. When it comes to the informal communication network, savvy managers a. work hard to shut it down. b. tap into it to spread and receive informal messages. c. ignore most of the information it contains. d. none of the above ANSWER: b; DIFFICULTY: moderate; PAGE: 5; TYPE: concept 12. Which of the following is not a characteristic of effective business messages? a. They provide practical information. b. They present the writer's opinions as facts. c. They state precise audience responsibilities. d. They clarify and condense information. ANSWER: b; DIFFICULTY: moderate; PAGE: 6; TYPE: concept 3 4 22. Business communication is often more demanding than social communication because communication on the job is affected by a. advances in technology. b. the growing reliance on teamwork in business. c. the globalization of business. d. all of the above 23. Bad connections, poor acoustics, and illegible text are all examples of a. problems with feedback. b. distractions. c. problems with background differences. d. overload problems. 5 ANSWER: c; DIFFICULTY: moderate; PAGE: 17; TYPE: concept 6 30. Which of the following is not a characteristic of ethical communication? a. It includes all relevant information. b. It is designed to hide some negative information. c. It is true in every sense. d. It is not deceptive in any way. ANSWER: b; DIFFICULTY: moderate; PAGE: 24; TYPE: concept 7 8 9 10 11 12 13 ANSWER: The audience decodes your message by extracting your ideas from…

    • 38036 Words
    • 153 Pages
    Good Essays
  • Good Essays

    Business Trends New technology is being introduced daily into the business world. In past employers I have seen several different communication trends used to express issues within the company. Some of my past employers have used personal digital assistants (PDAs), e-mail and text messaging, job flexibility, and team work (Locker & Kienzler, 2008). PDAs were an excellent way to let a person work from home if it is needed or they can be used for someone that is not in the office every day. E-mails became useful when the company had grown to larger numbers and were used as a way to order…

    • 767 Words
    • 4 Pages
    Good Essays
  • Good Essays

    “Good communication skills are key to success in life, work and relationships. Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered” (Good Communication Skills). Communication is used in every aspect of our lives. It requires skills and practice to excel at it. One of the most important communication is conducted in a business environment. It is crucial to have effective business communication skill, since that is one skill that almost all employers seek for in an employee. There are three characteristics that successful business communicators have in common: being strategic, professional and adaptable.…

    • 980 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Business Communication Trends Axia College University of Phoenix Introduction: The following paper discusses the importance of business communication and the role it plays for the effectiveness of a business. It would further highlight how employing communication tools help in managing daily workload, the comparison of different trends of communication at my present job and at my last job United States Marine Corps. Communication can be defined as “the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs” (Communication, 2009)…

    • 655 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Communication is an important aspect of a business. Having an effective communication system in place will improve the overall relationship with the employees, clients and vendors. Businesses need to stay on top of current trends of communication to ensure that they are at the forefront of the business community.…

    • 594 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Luggers and Butchers

    • 5446 Words
    • 22 Pages

    Reins, L. (1991). Editorial: What is business communication?. The Journal of business communication, 28(4), 305- 309…

    • 5446 Words
    • 22 Pages
    Powerful Essays
  • Good Essays

    BUSINESS COMMUNICATION TRENDS XCOM285 What role does business communication play in your day-to-day work activities?…

    • 449 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Business Communications Trends The role that business communication plays within my day-to-day activities at work is very important. Business communication is the source of Boomtown’s existence within the workplace because without it the casino would be non-existence. Business communication allows me to complete my daily activities on a know-how basis. By having this type of communication, I can manage my daily work activities through saving time, making my efforts more effective, communicating my points more clearly, and building goodwill (Locker & Kienzler, 2008).…

    • 899 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Communication plays a key part in the success of any business. It is a means of exchanging information to make oneself understood by another which can be vital in a company fulfilling its purpose and hitting its goals and objectives. This exchange could be oral, written, non-verbal or a combination.…

    • 1467 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Understand the nature and importance of the communication process in the workplace Effective communication is a valuable skill to have in the workplace. In business it is essential that communication is effective to ensure we can head towards a shared and common goal, ultimately leading to successes for all. Communication involves sharing information and ideas so that all parties involved have a common understanding. If information that has been shared is misunderstood problems can occur and the desired goal is not achieved.…

    • 2645 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    Communication is an aspect of everything that humans do, and how well we communicate often majorly impacts how successful we are in life. According to Baack (2012) “Communication may be defined as transmitting, receiving, and processing information”. The information we process may be in words, symbols, and numbers or non-verbally with our hands or facial gestures. In business or in organizations there are four levels of communication most often discussed, for the purpose of this paper only the first three are explained. First there is individual or interpersonal communication which typically takes place between individuals. Second, communication within organizations involving the use of communication systems such as technology or other methods used to transmit information internally. This type of communication can be between teams or groups, between multiple groups in meetings, through formal management channels such as company meetings and informal channels which may include rumors or office gossip. Next is communication across organizations externally. This would be communications to suppliers, customers or developers. Overall the format of the communication can be in e-mail, meetings, letters, and reports, press releases, marketing messaging, and customer or industry events.…

    • 2495 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Modern business requires modern communication technology. Any business that expects to thrive today must have at least the basic understanding of the various innovations, programs and devices as well as how to apply these technologies for communication. Communication is important for any business to co-ordinate and work out its day-to-day processes. Today technology plays a vital role in business communication in terms of collaboration, telephony, automation, social media and online media.…

    • 729 Words
    • 3 Pages
    Good Essays

Related Topics