business communication
Topics: Management, Multiple choice, Question, Communication / Pages: 2 (496 words) / Published: Jan 21st, 2014

Examination Paper of Business Communication

IIBM Institute of Business Management
Examination Paper
Subject Code-B109

MM.100

Business Communication
Section A: Objective Type (10 marks)





This section consists of Multiple choice questions
Answer all the questions.
Each question carries 1 mark.

Multiple Choices:
1. ___________is an essential function of business organization:
a. Information
b. Communication
c. Power
d. None of the above
2. Physiological barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
3. Which presentation tends to make you speak more quickly than usual?
a. Electoral
b. Oral
c. Both „a‟ and „b‟
d. None of the above
4.

What is the main function of business communication?
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard

5. The responsibilities of the office manager in a firm that produces electronic spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming mail and responding some
d. All of the above
6. Labov Storytelling Model based on:
a. Communication through speech
b. Language learning
c. `Group discussion
d. None of the above
1
IIBM Institute of Business Management

Examination Paper of Business Communication
7. Diagonal communication is basically the:
a. Communication across boundaries
b. Communication between the CEO and the managers
c. Communication through body language
d. Communication within a department
8. How to make oral communication effective?
a. By clarity
b. By brevity
c. By right words
d. All of the above
9. Direct eye contact of more than 10 seconds can create:
a. Discomfort and anxiety
b. Emotional relationship between listeners and speakers
c. Excitement
d. None of the above
10. Encoding means:
a. Transmission
b. Perception
c. Ideation
d. None of the above

END OF SECTION A

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