Business Cases for Erp Implementations

BUSINESS CASES FOR ERP IMPLEMENTATIONS
NORA AL-TWAIRESH, ABDULLAH S. AL-MUDIMIGH Department of Computer Sciences, College of Computer & Information Sciences King Saud University, Riyadh Department of Information Systems, College of Computer and Information Sciences King Saud University, Riyadh E-mail: [e-mail] [e-mail]

ABSTRACT The rising expenses of information systems and their growing importance to organizations have made the justification of projects increasingly critical. The justification is usually done through a business case that is an initial step for organizations approaching an ERP implementation. The issue of developing a business case and using it during ERP implementations successfully is challenging and under-researched. This paper is a literature review on business cases in ERP, we try to identify the research issues that need to be addressed in this area and give some guidelines to developing a business case for ERP implementation. Keywords:- Business Case, ERP, Organization, integrity. As a growing number of companies adopt ERP systems, ERP systems implementation and upgrades are identified as one of the top five IT priorities among global CIOs according to independent surveys conducted by Morgan Stanley[27] and Deloitte & Touche/IDG Research Services Group[6]. A successful ERP can be the backbone of business intelligence for an organization, giving management a unified view of its processes [21]. Murphy et al. [19] argue that the escalating expense of information systems and their growing importance to organizations have made the justification of projects increasingly critical. The justification is usually done through a business case that is an initial step for organizations approaching an ERP implementation. This paper is a literature review on business cases in ERP, we try to identify the research issues that need to be addressed in this area and give some guidelines to developing a business case for ERP

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"Building Better Business Cases for IT Investments", MIS Quarterly Executive, vol.7, no.1,pp. 115, 2008.   48   AUTHOR PROFILES: Nora Al-Twairesh received her B.S. and M.S degree in Computer Science from King Saud University, Riyadh Saudi Arabia, in 2005. From 2005–2010, She was a Lecturer at the Information Technology Department, College of Computer and Information Sciences, King Saud University in Saudi Arabia. Now she is a PhD student at Computer Science Department in the same university. Her interests involve IT business value, Web engineering, Wireless Sensor Networks andAd Hoc Networks. Abdullah Al-Mudimigh is associate professor & senior IT consultant at college of computer and information sciences, King Saud University in Saudi Arabia. Currently he is a general manager of ERP project (MADAR) at King Saud University. Dr. Al-Mudimigh has many years of experiences working in IT. He also IT consultant to many government departments and firms. He is a member of many committees at many organizations, in Saudi Arabia and globally. He has been published at internationality recognized refereed journals and conferences. He also acted as a reviewer for many journals and conferences. His current research interests focus on the areas of IT business value, organizational and strategic impacts on IT, Electronic business, Customer Relationship Management (CRM), Supply Chain Management (SCM), and Knowledge Management (KM).   49