Business and Administration Level 2 NVQ - Unit 221
Use Office Equipment
Outcome 1: Know about different types of office equipment and its uses.
1.1: Identify different types of equipment and their uses.
Telephone – Used to make and receive inbound/outbound calls.
Franking Machine – Used to price outgoing mail
Printer – Used to print documents
Scanner – Used to scan documents to a user
Computer – Mainly used for Microsoft applications, email and the internet
Shredder – Used to shred private and confidential documents that may not be used by others.
1.2: Describe the different features of different types of office equipment
Telephone – A telephone maintains a few different features rather than just receiving and making calls. At work the phones that we use are often different to the standard telephone you would find at home. On our telephone we have a few extra buttons than a standard home phone. On our work phones we have ‘DND’ which is an abbreviation for Do Not Disturb, which once activated, any calls that comes to my phone it will not ring out loud. The purpose of this is that if busy and unavailable to take calls this can be activated. Another feature is a loud speaker function, which is useful for when talking to clients you can have both hands free to write, as it is not easy to hold a telephone and write at the same time.
Computer – The computer can be used for many different things. There are many different purposes for a computer, they can vary from producing documents, sending information to the printer, browsing the internet and managing applications. At work, one of the main reasons we use a computer every day is that we can monitor the security surveillance through the PC and we can see who enters and leaves the building with a magnetic key which must be scanned to use the doors to the building.
Scanner – The scanner has different features that come in useful in an office environment. When hard copy documents have been signed or written on they can then be scanned and saved as a soft
Outcome 1: Know about different types of office equipment and its uses.
1.1: Identify different types of equipment and their uses.
Telephone – Used to make and receive inbound/outbound calls.
Franking Machine – Used to price outgoing mail
Printer – Used to print documents
Scanner – Used to scan documents to a user
Computer – Mainly used for Microsoft applications, email and the internet
Shredder – Used to shred private and confidential documents that may not be used by others.
1.2: Describe the different features of different types of office equipment
Telephone – A telephone maintains a few different features rather than just receiving and making calls. At work the phones that we use are often different to the standard telephone you would find at home. On our telephone we have a few extra buttons than a standard home phone. On our work phones we have ‘DND’ which is an abbreviation for Do Not Disturb, which once activated, any calls that comes to my phone it will not ring out loud. The purpose of this is that if busy and unavailable to take calls this can be activated. Another feature is a loud speaker function, which is useful for when talking to clients you can have both hands free to write, as it is not easy to hold a telephone and write at the same time.
Computer – The computer can be used for many different things. There are many different purposes for a computer, they can vary from producing documents, sending information to the printer, browsing the internet and managing applications. At work, one of the main reasons we use a computer every day is that we can monitor the security surveillance through the PC and we can see who enters and leaves the building with a magnetic key which must be scanned to use the doors to the building.
Scanner – The scanner has different features that come in useful in an office environment. When hard copy documents have been signed or written on they can then be scanned and saved as a soft