Preview

BUSINESS ANALYSIS

Satisfactory Essays
Open Document
Open Document
1279 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
BUSINESS ANALYSIS
Submitted to: Prof. Gil Astrophel Orcena

Submitted by: Jeresano, Clairon L Marasigan, Juan Carlos Ching, Patrick Antonio Bungay, John Chester leonard Tia, Darwish Michael Gatlabayan, Janssen Juadines, Kyle Ezekiel Blasco, Nico

1. BACKGROUND OF THE BUSINESS
1.1 Name -Cafeteria Victoria Anne
1.2 Location -729 Victoria Street Intramuros, Manila
1.3 Year started -2010

2. FIRST VISIT 2.1 Tia’s Observation (February 19, 2014 7:00am-7:30am)
-there were less customers of about 5 or 6, maybe because its in the morning and most of the students prefer cheaper breakfasts. I noticed that most of the customers during morning are the ones staying at the dormitory besides the cafeteria, there might be more customers than what I have observed because some of the orders were delivered to the dormitory rooms.

Darwish Tia selfie with the menus. A costumer eating at the canteen.
2.2 Marasigan’s Observation(February 19, 2014 9:00am-10:00am)
-The place was somehow peacuful as i walk in. Some students are eating their late breakfast and was talking to each other. There was only 3 customers that time which are students from that dorm. After they eat, they watched tv along with the staffs. After some short chit chats, the students went back to their rooms and the chats of the staffs and the sounds of the tv was the only thing to be heard there. I conclude that during these time of the day, customers are not plenty as because they are still at class and others are still busy. It is not the usual time to eat.

Carlos Marasigan while observing The show that the crews and costumers are watching 2.3 Blasco’s Observation (February 19, 2014 10:30am-11:00am) -The number of customers that entered the restaurant and checked the menu but left eventually was six (6), and only five (5) people ordered and ate within the time frame of 10:30 am to 11 am. All of the staff are present and available on their

You May Also Find These Documents Helpful

  • Satisfactory Essays

    | The establishment relies on their customers to shop at their stores but also they try and bring in customers so they make more money, the more profit they make on their products then the more successful the business will be. The customers can tell others about the business.…

    • 987 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    MBA 731

    • 411 Words
    • 2 Pages

    The internal failure cost at the restaurant caused because of the slow services and undesirable food and its impact on customer satisfaction. The Case demonstrates that the Restaurant face an issue of the time maintains; where food preparation takes a long time. Typical time needed is 12 min to complete the meal, but sometimes it’s taking more than 20 min due the delay in the kitchen. This cause a slow in services and customer wait longer. This raises another issue which is restaurant design is not suitable for the customer who comes and order food “To Go”; where there no seats available and customer stand and wait. The capacity of the restaurant and employee is not meeting the customer number which raises; which led to an external failures cost. For instance, the waitress is overworked in the kitchen, and the customer is sitting and waiting thus makes customer feels ignored and it gives bad feedback.…

    • 411 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Chick-Fil-A Case Study

    • 1352 Words
    • 6 Pages

    The reality of having available eating establishments on a university campus is ideal to many college students and faculty members. While waiting to receive your order at…

    • 1352 Words
    • 6 Pages
    Good Essays
  • Good Essays

    TopGallant has four divisions which are The Bluegrass Auto Division, Sunnyvale, Steelville and TopGallant’s High Sails Consulting (College for America, 2016). Each of these divisions have business unctions to facilitate the activites that are done. Those business functions are;…

    • 146 Words
    • 1 Page
    Good Essays
  • Satisfactory Essays

    One main threat that could jeopardize Uni-Select’s success as a company is lack of financial capacity because as mentioned earlier, their business units are rather small. Another one is lower profitability, which can easily happen due to the necessary but costly investments. With the net earning of 50,125 in the operating results in 2014 turning into a net loss of (40.22 million dollars) in 2015, the business’s financial position can easily be threatened if the earnings are not enough to sustain the costs. Furthermore, Uni-Select’s financial position can be hindered by increasing rates of interest or interest fluctuation. Also mentioned in the annual report of Uni-select are threats associated with the economy such as inflation, threats associated…

    • 147 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Mongolian Grill Case

    • 2048 Words
    • 7 Pages

    John Butkus is opening a new location in Waterloo, and at his already established location in London, he has a problem with not being able to meet the demand of the market during his busy times on Thursday, Friday, and Saturday; therefore he has to push potential customers off to other restaurants and lose their business. He has the opportunity to go with a new layout at the Waterloo location that will increase the restaurants ability to serve more customers, but Mr. Butkus must decide…

    • 2048 Words
    • 7 Pages
    Good Essays
  • Satisfactory Essays

    Business Systems Analysis

    • 394 Words
    • 2 Pages

    5. Consider the E-R diagram in Figure 7-20. Based on this E-R diagram, answer the following questions:…

    • 394 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Strategic Business Analysis

    • 2788 Words
    • 12 Pages

    Discuss how market-led strategies can help businesses to drive growth and sustain competitive advantage, use examples from US, European and/or Far Eastern businesses.…

    • 2788 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Ebay is considered a multi billion dollar business. ebay .com is an online auction selling a variety of goods for both businesses and the general public, the website itself is free to use for buyers however sellers are charged fees for listing items not only this but the website has now expanded to buy it now.…

    • 1528 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    For my networking assignment, I decided to pick the restaurant and retail industries out of the three industries I had in mind. I have always been curious about working in both industries and the management of it. In this assignment, I interviewed seven different people that were found through personal connections. I got to interview four restaurant owners, a market owner and a general manager, and an owner of two gift shops. By doing these interviews, I learned how to write and adjust my questions based on each interviewee. Each interview was from thirty minutes to an hour long. I learned a lot from the restaurant owners and retailers, and I also got to try some deliciously food. I was nervous before conducting each of my interviews, but it…

    • 1668 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Tim's Coffee Shop

    • 1833 Words
    • 8 Pages

    Tim’s Coffee Shoppe set up outside looks very appealing for customers to go inside and have a cup of coffee. When looking at the inside the atmosphere looks appealing for customers. The business is also open every day from 6am to 2am with a bus stop close to the business so it is easier to get too when not having a vehicle. Notice that the restaurant is located next to the college. With having a coffee shop next to a college this will mostly attract more college students and also with having live entertainment this should get more customers to come in. With the live entertainment I noticed that there is no time schedule to when the live entertainment is going to be at the restaurant it just states that the live entertainment will be there most afternoons and evenings. The restaurant has a buy ten get one for free, this is a good way to get the customers to come inside and buy some coffee and listen to the live entertainment.…

    • 1833 Words
    • 8 Pages
    Good Essays
  • Satisfactory Essays

    A Policy was necessary so that the work being carried out in the workplace was maximised and so that break times ran efficiently.…

    • 372 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Old Age and Lisa

    • 1232 Words
    • 5 Pages

    These older customers are an orderly group – and very friendly to anyone who comes in. Further, they are neater than most customers, and carefully clean up their tables when they leave. Nevertheless, Lisa is beginning to wonder if anything should be done about her growing “nonfast-food” clientele. There’s no crowding problem yet, during the time when the seniors like to come. But if the size of…

    • 1232 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Olive Garden Evaluation

    • 573 Words
    • 3 Pages

    Having a tour around the restaurant, I noticed that the workers are friendly and able to serve the large number of customers. The guests are satisfied with the services they get from this restaurant. The staff does not ignore calls and they talk in a professional and courteous manner. Listening to the staff responding to the guests over the phone shows that the staff has respect for the customers and they have effective communications skills. The workers are clean and the utensils used to serve are also clean. This is the restaurant where customers’ orders are considered. The customer service is excellent because the customer eats the food they ask for and even have some offer to welcome the customers. The waiters are able to save discrepancies whenever they arise. The answer politely and listen to the views of the customers. The housekeepers also are warmly welcoming and their services are effective. The rooms and the beddings are clean and the customers enjoy these…

    • 573 Words
    • 3 Pages
    Good Essays
  • Good Essays

    What Makes Me a Filipino

    • 1077 Words
    • 5 Pages

    I scratched my eyelids as I wait for my water to boil. I made my coffee and grabbed coins for breakfast. Outside my boarding house, eateries line up like a welcoming buffet feast on a festival. I entered the one where I usually eat. Actually, in my two months of stay here, I never thought of ordering a meal from other canteen. Sooner or later, I wouldn’t be surprised if they call me “suki”(patron). I pointed at one of the dishes and ordered one cup of rice. I took my meal to a table and started eating.…

    • 1077 Words
    • 5 Pages
    Good Essays

Related Topics