Business
Management
Name
Institution
Professor
Question 1
Make a list of pizza delivery attributes that are important to you as a customer.
In order to understand the significance of a customer, one should come up with a list of likes and dislikes that are perceived by a particular customer. The company has to undertake some measures that allow the customers to receive their ordered products of services in an impressive manner. In other words the company delivering pizza must try to mitigate the customers’ dislikes and emphasize on offering those services that impresses the customers. The discussed below are some of the attributes that I have considered as significant for customer delivery services.
The first attribute to consider is the fast delivery time of Pizza since customers associated with such attribute always opts for quick delivery services. Customers are mostly linked with the immediate consumption of the pizza they have ordered and if they are delayed, they might engage themselves in impatience. Moreover, late pizza delivery would result into affecting the quality of the pizza. Therefore, in order to build the strong customer relationship, the company has to ensure that the pizzas are delivered to their destined customers within the shortest time possible.
Another attribute of pizza delivery to consider is the accurate delivery of pizza which is a factor considered to determine the effectiveness and efficiency of service. Delivering a type of food or the wrong order made by the customer may negatively affect the customer and deteriorate the name of the company. This also results into extra cost of delivery since the customer may request for the correct order to be delivered. Therefore, it is important to consider the accuracy of pizza delivery.
The company or the organization can also set the toll free phone numbers and effective websites that can allow the customers to do the online ordering with the saving of their addresses. This can be an
Name
Institution
Professor
Question 1
Make a list of pizza delivery attributes that are important to you as a customer.
In order to understand the significance of a customer, one should come up with a list of likes and dislikes that are perceived by a particular customer. The company has to undertake some measures that allow the customers to receive their ordered products of services in an impressive manner. In other words the company delivering pizza must try to mitigate the customers’ dislikes and emphasize on offering those services that impresses the customers. The discussed below are some of the attributes that I have considered as significant for customer delivery services.
The first attribute to consider is the fast delivery time of Pizza since customers associated with such attribute always opts for quick delivery services. Customers are mostly linked with the immediate consumption of the pizza they have ordered and if they are delayed, they might engage themselves in impatience. Moreover, late pizza delivery would result into affecting the quality of the pizza. Therefore, in order to build the strong customer relationship, the company has to ensure that the pizzas are delivered to their destined customers within the shortest time possible.
Another attribute of pizza delivery to consider is the accurate delivery of pizza which is a factor considered to determine the effectiveness and efficiency of service. Delivering a type of food or the wrong order made by the customer may negatively affect the customer and deteriorate the name of the company. This also results into extra cost of delivery since the customer may request for the correct order to be delivered. Therefore, it is important to consider the accuracy of pizza delivery.
The company or the organization can also set the toll free phone numbers and effective websites that can allow the customers to do the online ordering with the saving of their addresses. This can be an