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Introduction
In this unit I will be discussing the roles and responsibilities of a manager, supervisor and an employee, the training and development for each role. I would look at the training and development required for each role and also the training and development programme of boots as a whole.
Another key part I’ll be focusing on is motivation – how the staff are motivated at boots, PEST analysis that influence boots recruitment decisions, more so, recruitment documentation, e.g. authority to recruit, job description, person specification, job advert, short listing candidates and interview. They will all be explained stating the purpose of each and the legal factors that affect each document.
I will also create a vacancy for boots as a dispenser and design the recruitment documentation for the role, I could use either an existing document from boots and include other documents that are used in the recruitment process, e.g. CV, application form, equal opportunities.
In addition, I will analyse the recruitment- what is the purpose of the document? What are the advantages? What are the cons? What I would improve? How each document I have used contributes to the effectiveness of the process? What the legal, ethical and social obligations of the recruitment process are?
I will also prepare for an interview including making up interview questions to ask, justification of why I’m asking the questions and to keep a record of the candidate’s answers. I will interview two people.
A PEST analysis of recruitment and selection decision.
To analyse an interview on how the questions were answered and any improvement that could be made and select a candidate, explaining why I have selected them and why. Finally to evaluate the whole process. What went well, what I could do better?

Roles and responsibilities of a manager
I will be basing my research on a company named as Boots. The manager involved in this research is the pharmacy manager.
A manager is the person

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