BUS 610: Organizational Behavior
November 12, 2012
Culture of the Family, Morale, Welfare, and Recreation Organization
The company for which I work is the Family, Morale, Welfare and Recreation Organization which supports our soldiers and their families. Within this organization culture is something that is held to a high standard. In our course reading it describes culture into three levels. The three levels are observable artifacts, espoused values, and enacted values. These “three levels of culture interact with one another and influence behaviors in organizations” (Baack, 2012). The way these levels of culture are intertwined into the organization as well as how these functions shape values and culture will be discussed within this essay.
Observable Artifacts Observable “artifacts include the physical signs of an organization 's dominant culture.” (Baack, 2012) This would include but not limited to displays of awards, uniforms, and our social media. Awards that show observable artifacts include our MWR supported of the year and MWR customer service award. These awards include forty hours of annual leave and a plaque displayed for the whole installation to see. This helps for the employees to know that their hard work is being noticed and that they are appreciated. Each facility within the organization has a special uniform they wear in order to distinguish what department they are with. This has become a great help to our customers when we do major events to include all staff. Lastly our social media for our individual departments is an example of observable artifacts. For example, when the aquatic center receives awards, has events, or we do special training we announce these on our Facebook to show the installation what is going on in our own department.
Espoused Values Espoused values “express the primary beliefs of the leadership group.”(Baack, 2012). This means
References: Baack, D. (2012). Organizational Behavior. San Diego, CA: Bridgepoint Education, Inc. FMWR White sands (2012) About MWR. Retrieved on November 12, 2012 from http://www.wsmrmwr.com/about_mwr.php U.S. Army MWR (2012) Family and MWR Vision and Mission. Retrieved on November 12,2012 from http://www.armymwr.com/commander/mission.aspx