Bus 350 email
BUS 350
E-mail Assignment Three
NOTE: It will be necessary to compose these documents in Microsoft: Word in order to submit your work as an attachment in the drop-box. Please include “From:”, “Sent:”, “To:”, “CC:”, and “Subject:” lines for each e-mail, following the format from your E-mail Etiquette and Formatting example.
You are the owner of Oceanarium, a fine-dining seafood restaurant in Birmingham, Alabama. This morning you discovered that your restaurant’s daily 6:00 a.m. shipment of fresh seafood from Neptune Seafood is spoiled due to a faulty refrigeration unit in the delivery truck. Following your discovery, you made an immediate phone call to Neptune to alert them of the situation. You should now send a follow-up e-mail to Carl Bass, the shipping manager at Neptune, detailing the problem and how you would like for it to be resolved.
First, clearly state your case with specific details. Second, ask for a reasonable solution to the problem. Finally, schedule a new shipment of untainted seafood from Neptune immediately. Be sure to indicate that you have attached an invoice with the items that you will need replaced.
As this is a first time occurrence, do your best not to sever ties with your most important food supplier. You have a longstanding, friendly business relationship with Carl, so you should address him with the appropriate tone. Be sure to provide a specific subject line and signature block. Don’t forget to proofread your work for grammar, usage, and spelling.
The contact information for your business is as follows:
Oceanarium
2020 11th Avenue South
Birmingham, AL 35205
Phone: (205) 255-5555
Fax: (205) 255-5556
E-mail Assignment Three
NOTE: It will be necessary to compose these documents in Microsoft: Word in order to submit your work as an attachment in the drop-box. Please include “From:”, “Sent:”, “To:”, “CC:”, and “Subject:” lines for each e-mail, following the format from your E-mail Etiquette and Formatting example.
You are the owner of Oceanarium, a fine-dining seafood restaurant in Birmingham, Alabama. This morning you discovered that your restaurant’s daily 6:00 a.m. shipment of fresh seafood from Neptune Seafood is spoiled due to a faulty refrigeration unit in the delivery truck. Following your discovery, you made an immediate phone call to Neptune to alert them of the situation. You should now send a follow-up e-mail to Carl Bass, the shipping manager at Neptune, detailing the problem and how you would like for it to be resolved.
First, clearly state your case with specific details. Second, ask for a reasonable solution to the problem. Finally, schedule a new shipment of untainted seafood from Neptune immediately. Be sure to indicate that you have attached an invoice with the items that you will need replaced.
As this is a first time occurrence, do your best not to sever ties with your most important food supplier. You have a longstanding, friendly business relationship with Carl, so you should address him with the appropriate tone. Be sure to provide a specific subject line and signature block. Don’t forget to proofread your work for grammar, usage, and spelling.
The contact information for your business is as follows:
Oceanarium
2020 11th Avenue South
Birmingham, AL 35205
Phone: (205) 255-5555
Fax: (205) 255-5556