Name: Date: 04/28/2011
Assignment: Developing Good Business Sense
BUS/210 Week 8 Assignment
Developing Good Business Sense
There are three fast food restaurants that I chose as the businesses for this assignment; Sonic Drive-In, McDonalds, and Kentucky Fried Chicken. All three of these businesses are fast food restaurants. Sonic Drive-In is a curb side restaurant in which car hops bring the customer’s order to their car. McDonald and Kentucky Fried Chicken are both dine-in sit down restaurants that also offer a drive-thru window in car service.
The three businesses have similar operations involved in their inputs. The main goal of the employees is to make high quality fast food. While Sonic Drive-In prepares their menu items as they are ordered, McDonalds and KFC precook there items and use heat lamps to keep the food warm.
McDonalds and KFC organize their employees in a very similar manner, while Sonic Drive-In is slightly different. McDonald’s and KFC utilizes the cook stay to prep and cook all the food items, the front counter and drive through staff run the registers, take order prepare drinks, and sack or tray customers’ orders. Assistant Managers and managers help out in all positions and oversee all operations of the restaurant. Sonic Drive organizes their cooks and Managers in a similar way, the difference is that Sonic Drive-In does not utilize a front customer counter and register. Sonic utilizes a curbside menu’s and speaker system for customers to place their orders. Carhops replace the counter help normal seen at traditional fast food restaurants. The carhops deliver the orders to the customer’s car. Sonic Drive-In allows their customers to custom order their menu items any way the customer wants. They also offer over 350,000 different drink combinations. That is something that is not offer by any other national fast food chain....
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