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Burger King Corporate Social Responsibility

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Burger King Corporate Social Responsibility
Critical Reasoning Individual Essay Assignment

Corporate Social Responsibility (CSR) refers “the ethical principle that a person or an organization should be accountable for how its acts might affect the physical environment and the general public” (Jobber, D. & Fahy, J., 2009). Nowadays, CSR programme is a global trend, which is encouraged by the government. It also helps the company in partnership and investment opportunities. On the other hand, CSR programme can enhance the company’s image in the consumers’ views. It would be very effective in a competitive market. And furthermore, CSR programme can improve the productivity and reduce the producing cost for the company. For these reasons, all kinds of business have began to focus on their CSR programme as responding to the sociality concerns in various ways.
Burger King Corporation (BKC) is a global chain of hamburger fast food restaurants. BK is founded in 1954 by James McLamore and David Edgerton. In the end of 2012, it has a total of 12,700 outlets in 73 countries. Recently, BKC has just arrived to Vietnam. BKC is located in Hanoi, Da Nang, and Ho Chi Minh City. However, BKC does not seem to provide a good marketing campaign here. BKC has installed several CSR programmes in other countries but not in Vietnam yet. To implement a CSR programme is a way of marketing it to Vietnamese society.
The problem in Vietnam market is Vietnamese people are not used to fast food due to culture differences. They also care a lot about their looks, their healthy, especially obesity problem. People in ages of 16-35 are the main customer target of BKC. However, the rate of obesity of people in these ages is increasing rapidly. Obesity can cause a lot of harm to people health, such as high blood pressure, diabetes, heart disease, joint problem, sleep apnea, cancer, metabolic syndrome, and psychosocial effects. Also, the rate of death caused by obesity is increasing. Plus, BKC has a bad reputation over the world, “New Burger



References: Burger King, Menu [Online]. Available from: http://www.bk.com/ [Accessed: 20 June 2013] CSE, 2013, ‘Central for Sustainability and Excellence’, Can CSR boost your brand image [Online] Jobber, D. & Ellis-Chadwick, F. (2013), Principles and Practice of Marketing, McGraw-Hill Education, Bershire Jobber, D

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