Bullying And Unprofessional Attitude Case Study

TO WHOMEVER IT MAY CONCERN:

Subject: Bullying and Unprofessional Attitude at workplace.

This is regarding two incidents happened with me in work place on 17th & 18th November. Both shifts where at CTN and timings 16:00-01:00.

Bullying: Earlier in this month I, Mehmood and Rafael had a conversation about working in T4 and Mehmood asked me for reason not working in T4 till date I told him I didn't get a chance to work there because I work in T2 on fixed shifts. He started saying that " your people are more in T4 and you have to work there once, do you think that you won't get along with them"?. I told him that I have very good friends working there but he didn't stop the conversation. " I think you people don't like to work with your people".
I was offended and told him there is no need for that. Adding to it, on 18th November I went to back room for arranging books, Rafael was taking stock to Pier-d. Suddenly Mehmood started saying " Tell me Uma why you don't want to work in T4"?. I clearly mentioned him that I was hired for T2, If they need me I am ready to do in T4. He started saying same words as I earlier mentioned, I was not interested in conversation and I left the room. After 20 minutes I asked him that we will decide who will do how many tills. At that point in time, we were expecting Eric as 8'O' clock person. He mentioned that he won't be able to do Tills because he will take too long to do it, then he told me Eric will help you with Tills, I told him Eric did tills only once it's too hard for him to handle money. He started saying" That's alright Uma, Asians are good at math". I was shocked by his reply and offended told him not to say a word like that which is differentiating and we all are human beings. He started explaining " I meant to say that you guys are good at math, maximum Asian do only accounting and IT stuff". There are a lot of things happening in the shift, I don't want to lose my cool in the peak time of business hours. I was normal with him to run the shift he gave me really very hard time throughout the shift. Around 12:30 Am me and Antony started counting Tills and He started making
We agreed on it and I went to satellite break at around 4:25 pm and return back around 5:15 when I entered I saw customers waiting to be served, immediately I started serving customers Even though two people where serving customers where still waiting and they blocked fridge area and travel accessories area it was looking crowded, he was doing chips I asked to serve customers he replied me that two people are enough for that many customers, I asked him to serve customers first because the area looked crowded he came to counter and he told me books are here how you want me to serve customers? And he left started doing chips. Zahara(break person) priced few books I started placing them in chart books by the time I came back there were few customers waiting and one person serving he doing stock. Later around 6:45 pm he told me that he will take out Zahara in the meantime he will do landside break they will come back and he will take his break at 9:00 pm and take Zahara out to do arrivals break so that no need of going three times. Around 8:10 pm I called landside from my mobile so that I can take my break. I spoke to Mahmood about their returning and taking his beak so that we have two people working in Ctn he told me I can’t walk two times I told him that I am coming to pick her from landside. I picked Zahara and dropped her in CTN and went to