Building a High Performance Team
University of Phoenix Online
When someone thinks of a high performance team they may think of a race car teams pit crew or maybe even a football team. While these are in fact high performance teams, the business community utilizes high performance teams in a different way. Organizations use high performance teams to optimize results by expanding the realm in which employees' work together to achieve a common goal(s). By building high performance teams, organizations can stay on top of the competition and unlock results that would never be achievable by a group of individuals. How does a group of individuals become a high performance team and how does diversity effect behavior within these teams? Putting together a high performance team is no walk in the park. First, you must combine people that have complementary attributes. People are a resource and allocating resources to the proper departments is half the battle. Once the right people are in order the goals of the team must be made very clear and everyone must be made accountable for the results of the team's efforts. (Shermerhorn, Hunt, & Osborn, 2003), provides the following steps in building a high performance team (Chapter 10, Pg. 5):
"Communicate high performance standards."
"Set the tone in the first meeting."
"Create a sense of urgency."
"Make sure members have the right skills."
"Establish clear rules for team behavior."
"As a leader, model expected behaviors."
"Find ways to create early "successes."
"Continually introduce new information."
"Have members spend time together."
"Give positive feedback."
"Reward high performance."
All of these steps require one common thing to make them useful, communication. Without communication, organizations and teams cannot be successful. When teams communicate properly, information and ideas can flow freely. Communication is also a necessity when it come to addressing and...
References: Schermerhorn, J., Hunt, J., and Osborn, R. (2003). Organizational Behavior. New York: John Wiley & Sons, Inc.
For a good discussion of team building, see William D. Dyer, Team Building, 3rd ed. (Reading, MA: Addison-Wesley, 1995).
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