BSBWOR501A time stealers

Topics: Management, Skill, Knowledge Pages: 3 (799 words) Published: September 7, 2014


Activity 3_1

Time stealers
Yes/ No
Can be by me—yes/ no
Method
Interruptions – telephone
yes
Yes
Screen calls, set up message service for missed calls.
Interruptions – personal visitors

Mail and email
yes
yes
Schedule time each day to read and respond to emails.
Ensure redirection message is set up for rimes of absence including emergency contact details, alternative contact and period of absence Meetings
Yes
yes
Prioritize and schedule relevant meeting. Send a rep for less important meetings Tasks you should have delegated
Yes
Yes
Plan the day first thing in the morning, Ensure you leave more time than you think you need to do each task. Any tasks that can be delegated ensure that you pass them on and follow up the progress, ask to be notified upon completion. Procrastination and indecision

Acting with incomplete information
Yes
Yes
Always ensure you have the required information before acting. Acting on incomplete information can be unsafe and cause extra cost in rework Dealing with team members

Personal note
I believe that this is a very in depth subject and the most important part of managing people Yes
yes
Have a performance management plan in place so that everybody knows what is expected of them. Prepare and record any meeting with staff and involve HR staff for complicated situations. ALWAYS LISTEN CAREFULLY, try to understand and be sympathetic. Respect the person you are dealing with and exclude personal emotions and feelings. Solving problems that should be solved on the floor

Yes
yes
Always monitor the depth of talent on the floor. Ensure you have the people with the required knowledge working with the staff that requires guidance. Training and mentoring is essential to positive outcomes in the workplace Crisis management (fire fighting)

Yes
yes
Ask the team for volunteers to be trained in emergency response. Provide basic first aid and firefighting training to all staff....
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