Bsbwor501 Final Exam
Chapter 1
2) E-business is limited to electronic activity conducted over the Internet. – False
3) One of the significant changes in IT governance is the shift to a centralized IS executive decision making process. – True
6) Outsourcing IT services is always a long-term commitment. – False
7) Intellectual capital is a synonym for knowledge. – True
9) Data management has changed over the years to include graphics, animation, and video. – True
11) Knowledge-based activities are designed to handle large volumes of transactions. – False
20) The most exciting developments in telecommunications technology is fiber optics. – False
21. Which of the following is not a major trend in the management of information technology? …show more content…
C) Federal.
D) Business Monarchy.
Chapter 3 Strategic Uses of Information Technology
4) According to Porter, the only way to sustain advantage through the Internet is to create a distinct value chain that offers unique value. - True - 102
5) An intranet is a closed system that utilizes Internet technologies to service employees and customers of an organization. - False - 107 – Employees only
8) Electronic tenders are an extension of the computational capabilities of a computer. -False - 116 – Allow Access to Products
9) An electronic tender is an electronic communication capability in a product or service that allows that product or service to be paid for by another computer. - False - 119 – Tended to, not paid.
10) The Internet has allowed increased focus on CRM. - True - 117
12) Close integration is when one party provides another party with ad hoc access to its internal information. - False - 122
13) In tight integration, two parties share at least one business process. - True - 122
14) A demand-pull business model is a customer-centric model that initiates activities after a customer’s order has been placed. - True - 125
16) End-user computing is an example of strategic information systems use that works inward. –
2) E-business is limited to electronic activity conducted over the Internet. – False
3) One of the significant changes in IT governance is the shift to a centralized IS executive decision making process. – True
6) Outsourcing IT services is always a long-term commitment. – False
7) Intellectual capital is a synonym for knowledge. – True
9) Data management has changed over the years to include graphics, animation, and video. – True
11) Knowledge-based activities are designed to handle large volumes of transactions. – False
20) The most exciting developments in telecommunications technology is fiber optics. – False
21. Which of the following is not a major trend in the management of information technology? …show more content…
C) Federal.
D) Business Monarchy.
Chapter 3 Strategic Uses of Information Technology
4) According to Porter, the only way to sustain advantage through the Internet is to create a distinct value chain that offers unique value. - True - 102
5) An intranet is a closed system that utilizes Internet technologies to service employees and customers of an organization. - False - 107 – Employees only
8) Electronic tenders are an extension of the computational capabilities of a computer. -False - 116 – Allow Access to Products
9) An electronic tender is an electronic communication capability in a product or service that allows that product or service to be paid for by another computer. - False - 119 – Tended to, not paid.
10) The Internet has allowed increased focus on CRM. - True - 117
12) Close integration is when one party provides another party with ad hoc access to its internal information. - False - 122
13) In tight integration, two parties share at least one business process. - True - 122
14) A demand-pull business model is a customer-centric model that initiates activities after a customer’s order has been placed. - True - 125
16) End-user computing is an example of strategic information systems use that works inward. –