Bowen Center Reflection Paper

“Bowen Center’s mission is to positively impact the quality of life of those we serve by providing professional, caring, cost-effective behavioral healthcare services” (“Explore Who We Are,” n.d.) The Bowen Center acknowledges each patient by exploring their values, beliefs, preferences, and needs, which is where cultural competence and culture-centered/sensitivity connect. Cultural competence is the ability to effectively interact with people from a variety of cultures (Saha, Beach, & Cooper, 2008.) Cultural sensitivity is being aware that those cultural differences and similarities exist between people (Dabbah, 2017.) The culture-centered approach is where healthcare providers explore diverse ways in which cultural meanings are constructed
The case managers the I helped over the summers were aware that each patient was dissimilar and required different treatments and acknowledged those differences as being unique. Being a case manager also requires one to think of contrasting treatments for the patients. Something that works for one patient will not necessarily work with others, which is the culture-centered approach; this was an issue for myself that I was anticipating; I always try the same treatment option with a variety of people. I hope one thing that works for one person works for another. While conversing with one of the older case managers, I figured out that she started her job with the same thought. Another issue I anticipate is being hands on. I cannot sit back and observe, especially if I have been in the helping position before. I want to help, but being in the observer spot will not allow me
I need to sit and observe to notice how case managers interact with a variety of people. I also hope to learn to apply the culture-centered approach. I have learned the textbook definition, but how is this term applied in the real world? The application of a word can be vastly different from the definition. With the Bowen Center, I know these hopes and issues will straighten themselves out. The Bowen Center makes a difference in the lives of patients, and I cannot wait to observe that difference. References
Dabbah, M. (2017, June 01). What is Cultural Sensitivity? Discover Definition & Theory. Retrieved April 02, 2018, from https://redshoemovement.com/what-is-cultural-sensitivity/
Explore who we are. (n.d.). Retrieved April 02, 2018, from http://www.bowencenter.org/
Jamil, R. (n.d.). What is CCA. Retrieved April 02, 2018, from http://www.culturecenteredapproach.com/index.php/what-is-cca
Saha, S., Beach, M. C., & Cooper, L. A. (2008). Patient Centeredness, Cultural Competence and Healthcare Quality. Journal of the National Medical Association,100(11), 1275-1285.
The role of case management. (n.d.). Retrieved April 02, 2018, from