Practical Book Review: Why Don’t We Listen Better?
Petersen breaks down the communication process in five parts. These areas come are separate and work together in different ways. Petersen breaks down the communication process so it easy to understand. Flat brain theory of emotions tells of how the mind and emotions interact (Petersen, 2007). Pictures are provided to provide visual perspective of where the logic is. The stomach represents feelings. The stomach lets people know when they are excited , uncomfortable, or nervous. Feelings are the responses to the environment (Petersen, 2007). Communication keeps the stomach heart and head working together and separately (Petersen, 2007). There are two levels of communication. Level one interprets information given and received from others. Level one involves making relationships with others (Petersen, 2007). Flat brain syndrome is when the communication system is not functioning in sync (Petersen, 2007). Feelings are overloaded in flat brain syndrome. The stomach becomes full of feelings, decreasing the emotion container (Petersen, 2007). The heart becomes bricklike due to the growing stomach. This makes it difficult to open up to others and give and receive suggestions (Petersen, 2007). The brain once square and sound is not flat and rounded. People with flat brain syndrome are often defensive and thoughts irrational. Flat brain syndrome individuals become hard of hearing and have select hearing because it is difficult to give and receive information (Petersen, 2007).
The talking and listening process is complicated. Petersen explains each communication process of listening and talking individually to better understand. In this section he introduces the Talker-Listener Card (TLC). The TLC allows the person talking or listening to have their time to so do without interruption in order to facilitate a open dialogue (Petersen, 2007). The talker is either most...
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