Book report

Topics: Ninoy Aquino International Airport, Aircraft ground handling, Training Pages: 6 (1648 words) Published: March 13, 2014

I Acknowledgement

On the very outset of this report, I would like to extend my sincere & heartfelt obligation towards all the personages who have helped me in this endeavor. Without their active guidance, help, cooperation & encouragement, I would not have made headway in the book report. First, I would like to extend my sincerity and give thanks to our Dear God for giving me strength and His guidance Second, I am extremely thankful and pay my gratitude to my Ms. Princess Jullah Petallana and our Dean Mr. Reynaldo H. Carandang Jr. for their valuable guidance and support on completion of this book report in its presently. I extend my gratitude to Our Lady of Fatima University for giving me this opportunity. And to all individuals and organization especially to PHILIPPINE AIRPORT GROUND SUPPORT SOLUTIONS, INC. (PAGSS) that supported and gave their guidance in providing necessary information regarding to this kind of project. I also acknowledge with a deep sense of reverence, my gratitude towards my parents and member of my family, who has always supported me morally as well as economically.

My success could not turn into reality without these people who help in different ways. To all of you who had been with me in the completion of the requirements. I appreciate all your help. Thank you very much!

II Introduction

The Philippine Airport Ground Support Solution, Inc. (PAGSS) is an organization engaged in Ground Handling Services located at the Ninoy Aquino International Airport. Their objective is to provide high quality ground handling services that meet and exceed international standards ensuring efficiency and excellence in service delivery. They go beyond that and do more for their clients. They view good working relationships as a solid foundation to establishing strong partnerships with their airline partners. They don't just view their contracts with their clients as that of a supplier - vendor relationship. They approach this with a view of forming a partnership in order to maximize the skills, knowledge, and experience inherent from both sides. They take the time to work with their partners in ensuring that their operations are as efficient and as effective as possible. They also work with their partners in achieving their business objectives as well as them. At the end of the day, it's a partnership that achieves goals. They work as one, they are one team. The Sky Aviation Learning Center, Inc. It is a training center helping those students connected with the ground operations, Basic and Advance Passenger Service Agent Course, Cargo Agent Course, Ramp and Operations Agent Course and Ground Equipment Operators Course for them to have information’s and handles operations well.

III History

Philippine Airport Ground Support Solutions, Inc. traces its roots back in April 1996 when PAIRCARGO, our mother company, formed a joint venture with Lufthansa Airport and Ground Services (LAGS) in establishing ground handling services at the Ninoy Aquino International Airport. The newly established Ground Handler was branded as Philippine Airport Ground Services (PAGS). Within two years from its establishment, towards the end of 1998, Lufthansa shares were purchased by Globe Ground GmbH. This resulted in the re-branding of the company name from PAGS, to Globe Ground PAGS - Manila on August 1999. Eventually, PenauilleServisair bought the shares of Globe Ground. In April 2010, Globe Ground PAGS - Manila became a fully-owned local company after PAIRCARGO completely purchased the shares, hence the birth of Philippine Airport Ground Support Solutions. Sky Aviation Learning Center Inc. Training Center affiliated to the leading ground handling company PAGSS. They provide training courses like Basic and Advance Passenger Service Agent Course, Cargo Agent Course, Ramp and Operations Agent Course and Ground Equipment Operators...
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