Topics: Microsoft Excel, Microsoft, Microsoft Office Pages: 2 (265 words) Published: June 24, 2013
Aliecia Edwards
5730 Georgia 20
Loganville, GA 30086 Phone: (317) 640-4988

Excellent with customer support services
Type 65+ wpm
Team player
Skilled at learning new concepts quickly while working well under pressure Proficient with Microsoft Office System

9/2012-Present Thrive Housing Atlanta Georgia
Inbound/Outbound calls
Collections of rental payments
Use Office Equipment
Handle and greet all clients
Internet/MS Office daily

3/2010-9/2012Chrystal Care Clinic Indianapolis Indiana
Intake Clerk
Updates each patient's information in the computer for all appointments. Take co-pay and other insurance duties. Created and ran reports and initiated corrective action as necessary to insure accuracy and completeness of administrative information. Answers multi-line telephone system. Directs calls to the appropriate person or department. scheduling and registering of new patients maintaining and tracking of the providers’ schedule changes in reference to patient appointments. The ability to maintain computer data. Good organization and analytical skills. Perform other duties and projects as required by supervisor. 12/2009-9/2012 Maximum Currency Services   Indianapolis Indiana Seasonal Receptionist

Maintained over 2000 client files
Used Excel and Quick Books Daily
Answered all Inbound/Outbound Calls
Distributed and Processed Refund Checks
Opening and Closing location

2/2006-9/2010 Hoosier Health Indianapolis Indiana
Front Desk Office Manager
Checking In/Out patientsScheduling appointmentsChecking payments and Verify insuranceCollecting & posting paymentsAnswer all incoming multi-line phone systemExcellent customer service skillsUsing office machines (scanner, copy, & fax)Communication with management and staffMulti tasking

2002-2006- Southside Comprehensive High School Diploma
3/2010-Present University of Phoenix BA Accounting...
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