Preview

Bolman & Deal's 4 Frames Analsyis: Case Study on Telekom Malaysia Bhd

Powerful Essays
Open Document
Open Document
1301 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Bolman & Deal's 4 Frames Analsyis: Case Study on Telekom Malaysia Bhd
Bolman & Deal's Four Frames:
Case Report
On

TM Berhad

By:
CLN D
30 July 2004
Ng Cheng Sinn
Norliza Ab Samad
Suppiah Govindasamy
Zarida Jean Noordin
Leong Kum Weng 1.0 Introduction

The purpose of this paper is to analyse TM Berhad using Bolman and Deal's four frames, as per figure 1 below. Bolman & Deal suggests that ‘Leaders like everyone else, view their experiences through a set of preconditioned lenses and filters' (Bolman and Deal, 1991, p 510)

(Adapted from Bolman & Deal, 1997)
In this paper, we have examined our company of choice, TM Berhad, utilizing each of these four frames as a "spectacle" to determine the leadership approach of its management, and then detailing the more prominent of the frames used.

TM Berhad was chosen for our case analysis, due to availability of data from significant coverage on the company awarded by the media.

2.0 Telekom Berhad ("TM")- Profile
TM is a government-linked corporation, through its substantial shareholder Khazanah Malaysia (Khazanah), the Malaysian Government's main investment vehicle. It is a major component of the Kuala Lumpur Stock Exchange Berhad Composite Index. In 2004, a new Group Chief Executive Officer, Dato Abdul Wahid bin Omar was appointed by Khazanah under a general revamp exercise of the GLCs.
TM is the main nationwide provider of telecommunication services. It has x no of subsidiaries and operates in three core operating areas of:
• Telco- Its core telecommunication business
• Telekom Multimedia- Develops new media businesses
• ServiceCo- Oversees operational activities such as fleet and property management.
The fixed line business and residential telephone services remain the core business of TM.
TM's organization chart is depicted in figure 2 below:
Figure 2

3.0 Four –Frame Analysis

Our four-frame analysis (Figure 3 above) reveals that TM, like any other modern large corporation, places heavy emphasis on the structural frame. Other frame elements are

You May Also Find These Documents Helpful

  • Better Essays

    The four frameworks proposed by Bolman and Deal are the Structural, the Human Resource, the Political and the Symbolic. Each is described in the following illustration. It is important to note that leaders may use any framework and may even use a combination at the same time in their daily work (1991).…

    • 3137 Words
    • 13 Pages
    Better Essays
  • Powerful Essays

    Throughout history, the organizational landscape has been highly competitive. Effective leadership aligned with the core corporate strategy can serve as a powerful lever to achieve success in a fast paced business environment. We have seen great leaders taking their businesses to new heights. They knew how to build great companies while treating their employees well, how to improve or change dysfunctional corporate cultures, reinvigorating tired brands and develop new strategic plans. Others proved themselves difficult to work for, stubborn and even out-of-touch. The following report analyzes the leadership of Robert Nardelli who is the chairman and Chief Executive Officer of Chrysler.…

    • 1544 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Billy Mitchell was a visionary airpower pioneer who demonstrated very effective leadership in field operations, but his inability to develop a guiding coalition limited his effectiveness in leading the major organizational change he so desperately desired.…

    • 2120 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Mgt 330 Final Paper

    • 2131 Words
    • 9 Pages

    For some reasons, the managers’ positions have been seen in a negative way for many years. However, this does not change the essentiality of this position in any organization, especially in business set-ups. There have been a constant confusion between the role of leaders and managers, and what should be clearly established is that these two roles do not share the same meaning. Being a manager does not guarantee that one is already a good leader. However, leaders can be effective managers. This only means that in order for managers to be effective and avoid negative feedback, they should have sufficient knowledge and skills on leadership. Aside from this, managing and leading a company will also have different impacts on the organization, as well as business outputs (Treacy, 2006). Not all of the renowned managers are great leaders, but these two cannot be separated. As a matter of fact, so many supervisors, administrators, and other high-ranking officials in different organizations have been performing their role without being good leaders themselves. It is just that their positions open better opportunities to be leaders. A manager can truly rise from other managers if he or she manages to be an efficient manager and leader at the same time (Bateman & Snell, 2009).…

    • 2131 Words
    • 9 Pages
    Better Essays
  • Satisfactory Essays

    New Hire Communication

    • 353 Words
    • 2 Pages

    Here at TMG Inc. we provide phone, cable, and internet service to our customers. During your training each of you will learn about all of the products and services available to the customers.…

    • 353 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Leadership and Strategy

    • 1754 Words
    • 8 Pages

    References: 1. Cooper L.C (2005); Leadership and Management in the 21st, Oxford University Press, UK.…

    • 1754 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Kotter, John P. A., 1990. Force of Change: How leadership differs From Management. John P. Kotter, Inc.…

    • 2842 Words
    • 12 Pages
    Best Essays
  • Best Essays

    Leadership Comparison

    • 3720 Words
    • 15 Pages

    The study concludes that Jobs was successful in using multiple, measurable leadership structures to motivate, empower and guide his team of followers to numerous business successes best illustrated by the evaluated period. The outcome reinforces the notion that good leadership not only revolves around being able to adapt to changes in the leader, follower and situation matrix, but having exceptional vision is a vital trait of contemporary leadership bringing wide-ranging benefit to the organisation. In this study that vision became the determinant of the path and resulting success or failure of the companies under its leader. Jobs as a person was widely recognized as being cruel, a control freak, profane and even notoriously difficult, but as a leader was still very able to motivate his followers to buy into not his needs but to be a part of the bigger picture. History.…

    • 3720 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    This essay will embark on the evolution of management and leadership in previous decades and future changes.…

    • 2989 Words
    • 15 Pages
    Powerful Essays
  • Good Essays

    The purpose of this paper is to describe what type of leadership style I have at the moment, whether I would like to become a transformational…

    • 1211 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Path-Goal Theory

    • 3386 Words
    • 14 Pages

    Eberhard, MV (2004, September), Leadership and Management Theory Defined, Mission Ready, Vol.6, No.8, Electronically retrieved 23 March 2006 from http://www.semperficonsulting.com/pdfs/nli06i08Guest.pdf.…

    • 3386 Words
    • 14 Pages
    Powerful Essays
  • Powerful Essays

    Tannenbaum R & Schmidt W (1973), Choosing a leadership pattern. Harvard Business Review, May-June 1973, Cambridge, Mass…

    • 4107 Words
    • 17 Pages
    Powerful Essays
  • Powerful Essays

    Tannenbaum, A. S., & Schmitt, W. H. (1958). How to choose a leadership pattern. Harvard Business Review, 36, March – April, 95-101…

    • 1396 Words
    • 6 Pages
    Powerful Essays
  • Best Essays

    McNichol, E and Hamer, S (2006) Leadership and Management: A 3-Dimensional Approach. Cheltenham: Nelson Thornes.…

    • 4002 Words
    • 17 Pages
    Best Essays
  • Powerful Essays

    Heifetz, R. A., & Laurie, D. L. (1997). The work of leadership. Harvard Business Review, 75(1), 124–34. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/10174450. Retrieved from Walden library.…

    • 1648 Words
    • 6 Pages
    Powerful Essays