This Case Study outlines how BHP Billiton uses effective human resources procedures to ensure long term success. It explains how the organisation communicates its vision and values to its people through the BHP Billiton Way and operates a program of continuous improvement. It also discusses the BHP Foundations for Graduates program.
As a result of reading this Case Study students should be able to: * Explain the role of human resources in long term planning and success * Understand the importance of continual improvement to a company and how this is implemented in the Foundations for Graduates program * Discuss the way in which BHP Billiton is ensuring employees understand how the company operates and what is expected of them
1. Introduction
BHP Billiton is a leading global resources company, comprising over 100,000 employees and contractors worldwide. The company creates long-term shareholder value by discovering, developing and converting natural resources and providing innovative customer and market focused solutions. Its operations are located in some of the best resource basins around the world and its products are sold globally.
With employees working in over 100 operations around the world, people are fundamental to BHP Billiton’s success. BHP Billiton are always looking for talented people to join the company so the human resources (HR) function plays an important role in the company’s overall business performance. Its people strategy is founded on attracting, developing and retaining talented employees. Effective HR involves understanding existing and future business requirements, and using effective recruitment strategies to attract the best people to deliver on these business requirements. Having a pool of talented people with a range of skills that can be drawn on to deliver on the company’s strategy now and in the future is paramount. BHP Billiton develops its people by providing opportunities to move around the