top-rated free essay

Bellagio Casino Resort control system analysis

By ruixue Oct 13, 2014 314 Words

Bellagio has tight controls over its dealer, which provide a high degree of certainty that the person being controlled will act as the organization wishes. However the vice presidents of table games are not tightly controlled because there is no good performance measure for them. In terms of cash control, Bellagio assigns employees the responsibility of certain amount of cash, and some procedures are carried out to ensure that the records are reliable, such as standardization of actions at the tables, supervision and surveillance, as well as auditing procedures. These procedures are effective internal control methods and can prevent embezzlement, unless two or more people collude. Amount the internal control methods, standardization of actions at the tables, would be an example of tight action controls and is effective in making the games fair and preventing the dealers from theft. The method of monitoring of result would be an example of result controls. However whether this method is appropriate is in doubt. The result is measures after the 24-hour procedure is completed, and during that time 3 dealers would have worked on the same table. It would be effective in measuring casino profitability, but not so helpful if they want to measure each dealer’s performance. If the 24-hour procedure can be divided into several sections and each of the 3 dealers are measured individually, and they can receive constant feedback before they finish their shift every day, the result control might be more effective. Another result control problem existing is that pit bosses and casino managers have the right of resolving disputes by deciding in the casino’s favor. Since casino is in service industry, it is more important to keep the customers happy, rather than maintain the discipline inside the casino, so that they will return in the future, thus it is more reasonable to make the decision in favor of the players.

Cite This Document

Related Documents

  • Table Controls at Bellagio Casino Resort

    ...Controls at the Bellagio Casino Resort Purpose of Case The Controls at the Bellagio Casino Resort case was designed with several purposes in mind. First, it illustrates a control system that is dominated by action and personnel controls, rather than results controls. The analysis of this system leads to insights about some of the factors t...

    Read More
  • Controls at the Bellagio Casino Resort

    ...Situation The Bellagio was one of 23 properties of MGM MIRAGE, one of the world's leading hotel and gaming companies. Located in the heart of Las Vegas, The Bellagio was widely recognized as one of the premiere casino resorts in the world. Richly decorated, the resort featured a conservancy filled with unique botanical displays, and eight-acre l...

    Read More
  • Bellagio Casino Resort Case

    ...Case 3: Controls at the Bellagio Casino Resort Bas Bode s0177784 Group A9 Odmar Hannink s0169536 Datum 23 September 2011 Niels Wifbold s0171719 The Bellagio Casino Resort (BCR) is one of the 23 properties of MGM MIRAGE and widely recognized as one of the premier casino resorts in the world. Beside entertainments options like an ...

    Read More
  • Analysis Of The Overall Environment Of Bellagio Resort And Casino

    ...and review the overall environment of the Bellagio Resort & Casino located in Las Vegas in order for me to understand the services and activities of the hotel. Most importantly I wanted to get an overview of the appearance of the hotel. This will, therefore, help me to put into use the knowledge, skills, and tools that I obtained from the hospit...

    Read More

    ...MANAGEMENT CONTROL SYSTEM GROUP TASK SUMMARY Controls for Differentiated Strategies PRESENTED BY FINA ELWASISTE 0910534030 M. ALVICKY SATYWARDANA 1210534006 MUHAMMAD IRVAN ADHA 1210534022 INTERNATIONAL ACCCOUNTING 2014 Controls for Differentiated Strategies Focus of chapter is Contingency Theory: A specific structure ...

    Read More
  • Controls at the Bellagio Casino Report

    ...Case Report—Controls at the Bellagio Casino Report Introduction MGM MIRAGE is one of the world’s leading hotel and gaming companies, and the Bellagio is one of them, which attracts lots of customers every year. MGM MIRAGE operated as two segment, one is Casino resort and the other is resort. Company’s key revenue is from gaming and hote...

    Read More
  • controls at bellagio the casino. How would you characterize the "control strategy" (e.g., tight vs. loose) used over each of these roles? A. Blackjack dealers (tight controls) Dealers are highly visible which does not allow for fraudulent activity. This in itself is a tight control but other tight controls in place include: table assignments, closed circu...

    Read More
  • The Analysis of Internal Control Systems

    ...An Investigation of Auditor Decision Processes in the Evaluation of Internal Controls and Audit Scope Decisions 1. Introduction Over the past decade numerous studies have focused on auditors' judgments. With few exceptions these studies have found that when auditors are given the same task, they frequently make different decisions.' Th...

    Read More

Discover the Best Free Essays on StudyMode

Conquer writer's block once and for all.

High Quality Essays

Our library contains thousands of carefully selected free research papers and essays.

Popular Topics

No matter the topic you're researching, chances are we have it covered.