SEMESTER: JANUARY 2014
BBPP1103
COURSE TITLE: PRINCIPLES OF MANAGEMENT
STUDENT NAME : LESLIE WONG WEE CHEN MATRICULATION NO. : 921031135263001 IDENTITY CARD NO. : 921031-13-5263 CONTACT NO. : 016-8920767 E-MAIL : lesliequentin_33@hotmail.com LEARNING CENTRE : KUCHING, SARAWAK
TABLE OF CONTENT:
TOPIC PAGES
1.0 Introduction 2
1.1 Definition of Decision Making 2
1.2 Decision Making Environment 3 1.2.1 Decision Making in Certain Conditions 3 1.2.2 Decision Making in Uncertain Conditions 4 1.2.3 Decision Making in Risky Conditions 5
1.3 Types of Group Decision Making Methods 6 2.0 Decision Making Method: Delphi Technique 7 2.1 Definition of Delphi Technique 7 2.2 Application of Delphi Technique in Real-Life Situation 8 2.3 Advantages of Group Decision Making: Delphi Technique 9
2.4 Disadvantages of Group Decision Making: Delphi Technique 10
3.0 Conclusion 11 References 13
1.0 Introduction
Today 's society is an organizational society that is structured and regulated. Employees are employed into the organization, receiving lessons in the organization and most of the time spent in the organization such as in homes, offices, companies, associations and others. Due to modern society today’s preference for rationalization, efficiency and performance, the role of organizations is increasingly critical and challenging. One of the roles performed by the organization is to coordinate the activities of people in the organization with the resources available so that it can be released through leadership or effective management and capable and that role is called manager.
1.1 Definition of Decision Making
One of the important tasks of managers in performing the functions of management is decision making. Managers are faced with many situations on a daily basis that
References: Diaz, A. and et. Al. (2011) Defining decision making. (Online). Available: https://www.boundless.com/management/decision-making/decision-making-in-management/defining-decision-making [2014, March 2] Harris, R. (June 9, 2012) Introduction to decision making part 1. (Online). Available: http://virtualsalt.com/crebook5.htm [2014, March 4] Akrani, G. (2010) Decision Making Process In Management - Problem Solving. (Online). Available: http://kalyan-city.blogspot.com/2010/06/decision-making-process-in-management.html [2014, March 5] Cornish, (1977) Helmer, O. (1977). Problems in futures research: Delphi and causal cross-impact analysis. Futures, 17-31. Powell, C. (2003). The Delphi technique: Myths and realities. Methodological Issues in Nursing Research. 41 (4), 376-382 Stewart, J Linstone, H. A., & Turoff, M. (Eds.). (1975). The Delphi method: Techniques and applications. London: Addison-Wesley. Shahrol Aman Ahmad et Jaafar Muhammad et. al. (2007). Instruction Management . Kuala Lumpur: Leeds Publications.