Basic Communication

Powerful Essays
INTRODUCTION
These days, communication plays an important part in every job; it is the focus of many careers. The need for communication skills is important in virtually every career, not just those that are traditionally stared as people-oriented. The process of communication is more than the total of number of people involved, understanding them could help clarify what happens when one person stabs to express an idea to others. Communication can be defined as the process by which a message or information is exchanged from a sender to a receiver. Communication can be divided by internal (between people in the same business) and external (with people outside the business). Internal communication is particularly important. It links together all the different activities involved in a business. It also aims to ensure that all employees are working towards the same goal and know exactly what they should be doing and by when. (Anonymous, 2008) Examples of internal communication include: formal meetings and briefings, e-mail, intranets, message boards, etc. External communication is where the business communicates with people & organisations outside of the business. This is closely linked with the idea of “stakeholders” – i.e. those who have an interest in the activities and results of the business. Examples of external communication include: press releases, reports to government and other agencies, direct mailings, adverts, etc.

LISTENING Nowadays, most of people in business world agree that listening is a vitally important skill. Listening skills are important in a diversity of careers, and selling is a prime example. In an office recently, an employee should use their listening skill to catch what is their manager want in the meeting. If not, they would get a trouble such as; a disappointment and disbelief from their manager. (B. Adler and Elmhorst, 2010) I have an experience in a working place that to become a good employee I should become a good



Bibliography: Anonymous (2008) 'The Definition of Communication '. Anonymous (2012) 'Verbal Communication ', Verbal Communication. B. Adler, R. and Elmhorst, J.M. (2010) Communicating at Work, Tenth Edition edition, Ohio: McGraw-Hill Higher Education. Menechella, D. (2001) 'How To Master The Art Of Verbal Communication ', How To Master The Art Of Verbal Communication.

You May Also Find These Documents Helpful

  • Better Essays

    What is communication? According to Hybel & Weaver (2004, p7) the terms ‘Communication’ which is interact with others to share information and beliefs, exchange ideas and feelings, make plans and solve problems. Sometimes this interaction is done interpersonally, in a team or small group, in a conference and sometimes through the media or via computer. We may say that communication consists of transmitting information from one people to another. Communication theory is explains the process…

    • 1246 Words
    • 5 Pages
    Better Essays
  • Good Essays

    * BASICS OF BUSINESS COMMUNICATION Communication is very much important. It is the mutual exchange of understanding, originating with the receiver. Communication needs to be effective in business. Planning, Organizing, Staffing, Directing and Controlling cannot be performed well without effective communication. Business communication involves constant flow of information. Feedback is integral part of business communication. Organizations these days are verily large. It involves number of people…

    • 633 Words
    • 3 Pages
    Good Essays
  • Good Essays

    1.3 Communication Basics learning objectives Describe how the communication principles and misconceptions in Chapter 1 are evident in a specific situation. Assess the needs (physical, identity, social, and practical) that communicators are attempting to satisfy in a given situation or relationship. Apply the transactional communication model to a specific situation. Instructions Use the case below and the discussion questions that follow to discuss the variety of communication issues involved…

    • 459 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    COMPUTER NETWORKS - CS65 Department of EEE,MEPCO Page 2 Data communications (Datacom) is the engineering Datacom) discipline concerned with the communication between devices. A network is a set of devices (often referred to as nodes) nodes) connected by communication links. links. A computer network is any set of computers or devices connected to each other via some form of transmission medium with the ability to exchange data. Here information is presented in a form which is agreed upon…

    • 2064 Words
    • 9 Pages
    Satisfactory Essays
  • Better Essays

    Shrek, Basic Communication

    • 1964 Words
    • 8 Pages

    This assignment is to show how an understanding of narrative structures, the ‘language of film', and binary oppositions can contribute to a critical reading of any one film chosen from the list given. In interpreting the purpose of this assignment, I have chosen the feature film "Shrek" to be analyzed. The overall story of Shrek is simply similar to Disney's Beauty and the Beast. It is a romantic story between an ugly-beast with a beautiful Princess, which is setting up as an old kingdom movie packed…

    • 1964 Words
    • 8 Pages
    Better Essays
  • Good Essays

    The Four Basic Styles of Communication Passive Aggressive Passive-Aggressive Assertive 1. PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. Passive communication is usually born of low self-esteem. These individuals believe: “I’m not worth taking care of.” As a result, passive individuals do not respond overtly to hurtful or anger-inducing…

    • 1650 Words
    • 6 Pages
    Good Essays
  • Good Essays

    Basics of Business and Professional Communication -Communication is a vital part of life * Without communication, nothing gets done: no money is found to set up a business, no connections between customers and products are made, no orders are taken or filled, etc. * Even money itself is a form of communication. It is symbolic of value, it unites people in common purposes, it is exchanged for things and actions. In fact, it can represent just about anything in the world that you want it…

    • 808 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Chapter 1 Objectives: * Describe the nature of communication in science and technology; * Understand the meaningful process of communication; * Explain the components of communication; * Overcome their difficulties in communication; * Consider the most describable characteristics of an effective style for technical writing; and * Compare and contrast technical writing from nontechnical writing. The nature of Communication Communication comes from the Latin word con-meaning with, munus-…

    • 1518 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    STRATHMORE UNIVE ERSITY FACULT OF INFO TY ORMATION TECHNOLOGY ACHELOR O SCIENC IN TELEC OF CE COMMUNIC CATIONS BA BTC 120 Basic Dat and Voice Communica 02: ta ations DATE: 13th March 20 3 012 Instructio ons: Answer q question 1 and any other t questions d two s All Quest tions carry 20 marks each HRS TIME: 2 H QUESTIO 1 (COMPULSORY) ON a. Match the followin functions t a layer of th OSI model h ng to he i. ii. iii. iv. v. (5 Marks) Reliable pr rocess-to-process…

    • 1046 Words
    • 5 Pages
    Satisfactory Essays
  • Good Essays

    1. From the abstract, summarise in one sentence, in your own words, what the article is about. How Indigenous Australian’s have been disadvantaged educational and how universities Around Australia are changing the patterns of the past and how they further encourage Indigenous students their studies. 2. From p.59-60 (first 2 pages), in your own words, what is the background that motivates this study? (2 or 3 sentences) The background of this study is to establish the reason behind why…

    • 566 Words
    • 3 Pages
    Good Essays